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OCCU | Oregon Community Credit Union
- Finance
- Eugene, OR
About this business
Location details
45 L Division Ave, Eugene, OR, 97404, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:30 a.m. to 5:00 p.m. | |
| Wed | 9:30 a.m. to 5:00 p.m. | |
| Thu | 9:30 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:30 a.m. to 4:00 p.m. | |
| Sun | Closed |
They use a 3rd party service for their credit cards. Therefore, if you have a problem and need assistance, you have to call a 1-800 number. I've called 5 times trying to get help and have waited 2.5 months to have a fraudulent change removed and haven't gotten anywhere. As a member of several years, this is disappointing and frustrating.
FUTURE CUSTOMERS BEWARE: THIS CREDIT UNION WILL NOT WORK WITH YOU. THEY WILL SHUT DOWN YOUR CHECKING ACCOUNT WITHOUT TELLING/WARNING YOU. STAY AWAY.
ATM isn't working. Will adjust once I get back and it is working.
My experience with OCCU has been a nightmare. It's been the worst experience I have ever had with any credit union and I urge individuals to pick a different credit union/lender. They absolutely do not care about you and have issues with communicating properly within their own department. I have an auto loan with OCCU. Due to life circumstances, my income went down by 60% a month. I had originally inquired about a voluntary repo. However, I was told we could do a "short sale", where I sell the vehicle and then continue to ma... read more
Frequently asked questions about OCCU | Oregon Community Credit Union
How is OCCU | Oregon Community Credit Union rated?
OCCU | Oregon Community Credit Union has a 3.2 star rating with 45 reviews.
When is OCCU | Oregon Community Credit Union open?
OCCU | Oregon Community Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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