Oakmont of San Rafael

OBXorBust 

on Google

a week ago

PLEASE STOP CONTACTING ME. PLEASE STOP TEXTING, CALLING, BOTHERING ME. I'VE ASKED MULTIPLE TIMES OF MULTIPLE PEOPLE. JUST LEAVE ME ALONE. 

Julie Green 

on Google

2 months ago

I have a relative that moved to assisted living at The Vincent. It is new and clean but the daily care has continued to decline. Most importantly, medication management or lack thereof, has gotten worse. The Vincent is owned by Gallaher Senior Living, a development company in Santa Rosa, Bill Gallaher is well known in the area. Initially, they hired Oakmont to manage the facility. As a family, we weren't thrilled with Oakmont's reputation of being private equity focusing on cost over care. Then Gallaher replaced Oakmont with... read more

Sherry Clark 

on Google

2 months ago

The issues begin with poor leadership and lack of accountability and follow through of the wellQuest management team and senior leadership at the Vincent. Poor leadership at the top results in poor hiring choices and management of the entire memory care unit. The Vincent hires caregivers with no experience in caring for residence with dementia or Alzheimer’s and their training, lacks the accountability standards that are necessary to ensure quality care. the majority of the caregivers are apathetic and demonstrate a severe l... read more

Cindy Rodas 

on Google

2 months ago

I am proud to be a part of this wonderful senior community, where warmth, care, and a true sense of belonging are at the heart of everything we do. The residents here are treated like family, with personalized care that meets each individual's needs. The environment is beautiful, comfortable, and full of life, fostering a sense of independence while providing the support needed for peace of mind. The staff is dedicated, compassionate, and always ready to lend a helping hand. From engaging activities to meaningful connections... read more

Donna Wieland 

on Google

6 months ago

Recently went to visit and view the complex, I was shown around by Christina. I was immediately impressed by how clean and bright it was. I was introduced to many of the residence who seemed to be very happy being there. I was taken thru a few of the different models which I enjoyed to show me my options. Also was delighted to see the kitchen and dining area, the menu seemed very inviting.