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NZMS Diabetes

3.1

About this business

Location details

Fisher Crescent, Mount Wellington, AUK, 1060, New Zealand

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.116 reviews
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Bettina F's profile image
Bettina F 
2 months ago

The G7 sensors are useless and fail at least 75% of the time. I keep having to fill in tech support forms, or speak to the Dexcom people where English is NOT their first language, so we spend a LOT of time with me saying, politely, "I beg your pardon?" and "What did you say?" Somebody needs to pay attention = these Dexcom sensors need to be made somewhere else !!!!!!!!!!! A reputable manufacturer, please. The problems are legendary - take a look at social media to get an idea of how many Type 1 diabetics are hugely frustrate... read more

Diana Golec's profile image
Diana Golec 
5 months ago

I have called AMSL tech support on 28th September to seek support with mulfunctining sensor Dexcome G7. The consultant told on the phone that I should never pair my son's new sensor in the Dexcome app but only in the pump directly. He repeated multiple times that I pair new sensor only with one device and not both (pump and Dexcome app). I did follow the instructions today when I swapped my son's sensor to new one. I entered sensor number only in the pump and not in the Dexcome app. This has resulted in my son spending the w... read more

Carol's profile image
Carol 
5 months ago

Great experience. Fill in the form, submit it and I have a replacement within 2 or 3 days. Amazing. 

Margaret Burtenshaw's profile image
Margaret Burtenshaw 
6 months ago

Excellent help given to fix problem with sensor. 

No Name's profile image
No Name 
7 months ago

I've requested a quote 3 times in last 7 days They requested info so I emailed back with that info. But nothing since I'm thinking it's a scam I'll stick with Libre regardless 

Frequently asked questions about NZMS Diabetes

How is NZMS Diabetes rated?

NZMS Diabetes has a 3.1 star rating with 16 reviews. 

When is NZMS Diabetes open?

NZMS Diabetes is closed now. It will open tomorrow at 9:00 a.m. 

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