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Nutshell Stores
- Retail
- Saint Clair, MI
About this business
Location details
201 N Riverside Ave E6, Saint Clair, MI, 48079, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 7:00 p.m. | |
| Tue | 8:00 a.m. to 7:00 p.m. | |
| Wed | 8:00 a.m. to 7:00 p.m. | |
| Thu | 8:00 a.m. to 7:00 p.m. | |
| Fri | 8:00 a.m. to 7:00 p.m. | |
| Sat | 9:00 a.m. to 6:00 p.m. | |
| Sun | 9:00 a.m. to 6:00 p.m. |
I had a very complicated order, and unfortunately there was an error that made the process frustrating and time-consuming. Thankfully, Kyle at Nutshell LLC completely turned the experience around. He took the time to listen, was polite, professional, and genuinely cared about making things right. He went above and beyond to resolve the issue, and his customer service exceeded my expectations. Mistakes can happen with any company, but it’s how they’re handled that really matters—and Nutshell LLC handled it the right way. Than... read more
This store is great, from the staff being so kind when you call with questions, to ordering. Shipping is about a week and well worth the time it takes to make these beautiful chains. They came well packaged. Easy to assemble with great support videos. We had a gutter guy hang it, was easy for him. He just cut a new hole and it was attached within minutes. It rained same day we hung it and the sound of the water running through it was so calming and visually looks so cool. We are going to get another one for front of our hous... read more
Ordered an aluminum rain chain and accessory that ended up being back ordered. After emailing support I was promptly issued a full refund and even a personal apology. While it didn't work out for me, I would try to purchase from them again because I appreciated their customer service.
Assembly for this product is very confusing. Customer Service was not helpful with my wanting to return. They said you must hold onto all the original packaging and pay for your own shipping when you do return which was not advised before purchasing. They said if the item was not returned the way it was shipped out, I might not receive a full refund. That is also after paying for return shipping. I will not be purchasing from them in the future.
Cute home decor items
Frequently asked questions about Nutshell Stores
How is Nutshell Stores rated?
Nutshell Stores has a 4.3 star rating with 10 reviews.
When is Nutshell Stores open?
Nutshell Stores is closed now. It will open at 9:00 a.m.
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