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Customer service is the backbone of everything we do. Conducting research, creating a safe and secure shopping experience, hassle-free returns and exchanges or helping find a product, whatever it is that you need, our job is to make it simple and to help you on your journey.
201 N Riverside Ave E6, Saint Clair, MI, 48079, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 8:00 a.m. to 7:00 p.m. | |
Tue | 8:00 a.m. to 7:00 p.m. | |
Wed | 8:00 a.m. to 7:00 p.m. | |
Thu | 8:00 a.m. to 7:00 p.m. | |
Fri | 8:00 a.m. to 7:00 p.m. | |
Sat | 9:00 a.m. to 6:00 p.m. | |
Sun | 9:00 a.m. to 6:00 p.m. |
Ordered an aluminum rain chain and accessory that ended up being back ordered. After emailing support I was promptly issued a full refund and even a personal apology. While it didn't work out for me, I would try to purchase from them again because I appreciated their customer service.
Assembly for this product is very confusing. Customer Service was not helpful with my wanting to return. They said you must hold onto all the original packaging and pay for your own shipping when you do return which was not advised before purchasing. They said if the item was not returned the way it was shipped out, I might not receive a full refund. That is also after paying for return shipping. I will not be purchasing from them in the future.
Cute home decor items
Wonderful quality products. Knowledgeable & helpful customer service!
I love the Nutshell!!! The products are great quality and unique. I will shop here again for sure, especially for gifts.
Nutshell Stores has a 4.3 star rating with 8 reviews.
Nutshell Stores is closed now. It will open tomorrow at 8:00 a.m.
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