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Nusenda Credit Union
- Finance
- Las Cruces, NM
About this business
Location details
1715 E University Ave, Las Cruces, NM, 88001, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 1:00 p.m. | |
| Sun | Closed |
I am extremely disappointed with my experience at Nusenda. While I understand the importance of privacy policies and proper procedures, the way this situation was handled was unprofessional and frustrating. During my interaction, Desiree was condescending, repeatedly spoke over me, and failed to clearly explain the reasoning behind key requirements—particularly the request for a power of attorney. Rather than providing a straightforward explanation, I was left with confusion about a process that should have been simple, espe... read more
I would like to give a thank you to Marciela off of University who helped my husband with his account. She went above and beyond to assist the best way she could and she was able to locate that the issue was an error within my husband account. Thank you again for taking the time to help him versus giving us a generic answer; You’re truly a star!
The best bank i think that not only nm as but anywhere in the usa
Terrible Credit union, had way too many Random Issues with them that couldn’t get resolved. Tech support is a Joke.
I wish I could give them zero stars. They are LAZY! The branch has no physical tellers so if you make a mistake, tough, they all tell you different things, and everything they do takes forever. I truly don't understand what they do, besides stand there and be unhelpful. They don't help with anything and if you make a mistake get ready to wait at least a week to 2 weeks to get it resolved. Be smart and don't bank there.
Frequently asked questions about Nusenda Credit Union
How is Nusenda Credit Union rated?
Nusenda Credit Union has a 3.2 star rating with 24 reviews.
When is Nusenda Credit Union open?
Nusenda Credit Union is closed now. It will open tomorrow at 9:00 a.m.
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