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Northwest Community Credit Union

3.9

About this business

Looking for a place to bank that's just as Northwest as you? You've found it! Northwest Community was started in 1949 by friends, family and co-workers who knew that they could help one another be financially secure. It worked. The idea grew throughout the Northwest. Now, sixty years after our founding, Northwest Community can serve most of Oregon. What makes us different? We do the same things that banks do, but we're owned by our members, not stock holders. So the money generated by interest on loans is returned to other m... read more

Location details

707 Waverly Dr SE, Albany, OR, 97322, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat10:00 a.m. to 2:00 p.m.
SunClosed
3.936 reviews
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Shelby Prevett's profile image
Shelby Prevett 
on Google
2 weeks ago

Edit: STILL GARBAGE They have a bill pay but decided to not tell people they're taking it out 72 hours to 1 week BEFORE the bill is due. and they told us tough luck, tell your landlord if your rent is due the 4th, you have to schedule your bill pay the 8th. Um what? You think my landlord cares? Wow. THEY HAD THE AUDACITY AN HOUR LATER to send out a link on how to use the bill pay NO WHERE IN THERE DOES IT SAY THEY TAKE THE MONEY OUT EARLY and then they charge you an overdraft fee 🤣🤣🤣 God they're pathetic. Dont bank here. ... read more

Devin Fitzsimmons's profile image
Devin Fitzsimmons 
on Google
5 months ago

Do not use them as a lender. The customer service us horrible. If you change car insurance they will say they can't confirm your new insurance unless you use a 3rd party and will charge you extra money for "insurance they purchase for you." I am now double insured for no reason. They are not helpful with fixing the situation at all. I will be closing my accounts as soon as possible and will never recommend this credit union to another soul. Save yourself the headache and go with a different lender. 

Violet Stone's profile image
Violet Stone 
on Google
7 months ago
Katelyn Sargeant's profile image
Katelyn Sargeant 
on Google
9 months ago

They are never helpful always get transferred because no one knows how to do anything correctly. They constantly screw us over because we call set up things they say ok we will get it done. Dates come around and what do you know they never did it. You have to constantly hold their hand to make sure they do their job. Absolutely frustrating having to do the jobs for them that they’re paid to do. 

Luis Roman's profile image
Luis Roman 
on Google
a year ago
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Frequently asked questions about Northwest Community Credit Union

How is Northwest Community Credit Union rated?

Northwest Community Credit Union has a 3.9 star rating with 36 reviews. 

When is Northwest Community Credit Union open?

Northwest Community Credit Union is closed now. It will open at 9:00 a.m. 

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