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Northwest Bank
- Finance
- Buffalo, NY
About this business
For 120 years, people have come to Northwest with dreams and ambitions. Sometimes, the solutions aren't so obvious or easy. Sometimes, we have to work a little harder to find the best answer and achieve success. At Northwest, we're passionate about helping people. Connecting them with the right products and services to reach their financial goals, whether they come to us to bank, borrow, invest or plan. With locations in Pennsylvania, Ohio, New York and Indiana, we take pride in our work and care about others. Because when t... read more
Location details
1228 Jefferson Ave, Buffalo, NY, 14208, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 4:00 p.m. | |
| Tue | 9:00 a.m. to 4:00 p.m. | |
| Wed | 9:00 a.m. to 4:00 p.m. | |
| Thu | 9:00 a.m. to 4:00 p.m. | |
| Fri | 9:00 a.m. to 5:00 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
Northwest Bank's service has been underwhelming. When I deposited over $200 at their ATM, it failed to process the transaction correctly and seized my money and card. I am now attempting to resolve this issue with the bank. They are very slow. If I had misappropriated over $200 from them, I would be in jail. Great staff on Jefferson but very bad experience when calling the 1800 number to make a claim. On 6/20/25 I deposited money into the ATM machine. It spit most of it back out so I made sure they're wasn't any folds or cri... read more
I been with Northwest since 2016, I been to every location in Buffalo NY and they always have great customer service BUT this particular branch on Jefferson is thee worst location to go to, they ATM machine outside always down, or looks like it not trustworthy for you to put your money in that ATM. I goes there on Sunday to load cash in they ATM because it was closer to where I was heading to, and they took my money and immediately spit it out and they machine was beeping so loud for 20 minutes and then they took my debit ca... read more
I wouldn’t recommend this bank to anyone who actually spends their money. I call the Jefferson location because thats my local branch and I am never happy when the call is over. There’s been a few times when I was on hold and got hung up on I knew it wasn’t a coincidence when it happened more than once. They also told me I had to come in the local branch to get a block removed off my card just so I could purchase something online but once I leave the bank i won’t be able to purchase from the site again. Basically telling me ... read more
Nice branch, friendly staff that go above and beyond to help its customers. Especially Personal Banker John Dibiase, very helpful.
Frequently asked questions about Northwest Bank
How is Northwest Bank rated?
Northwest Bank has a 3 star rating with 8 reviews.
When is Northwest Bank open?
Northwest Bank is closed now. It will open at 9:00 a.m.
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