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Northwest Bank
- Banks
- Elyria, OH
About this business
Location details
105 Chestnut Commons Dr, Elyria, OH, 44035, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 5:30 p.m. | |
| Sat | 9:00 a.m. to 12:00 p.m. | |
| Sun | Closed |
If I could give zero stars, I would! It's not a surprise that this bank is low quality with horrid customer service. They will rob you blind with FEES and not think twice about it. They'll claim they told you about said fees, which they didn't, and then charge you fees for services they don't provide. This is for the bank in general, not this particular branch. STAY FAR AWAY!! THERE ARE PLENTY OF BANKS ON EVERY BLOCK WHO WILL TREAT YOU BETTER!
Friendly staff
I have a car note through the bank. The entrance can be tricky as it's under construction. Used the drive thru around noon, it was a little slow. The tellers that I've come into contact with have been snarky it rude. I don't have any outrageous requests..just make my payment and occasionally ask for that day balance. I can't wait until my car note is done in more ways than one...
Banker aired my business inside the lobby. A bunch of complainers.
Some of the absolute WORST customer service i've ever experienced. I saw my acct was overdrawn by $10.00. I called the Elyria Chestnut Commons branch, and after the phone rang 50 times, the rep i had on the phone wouldn't even pull up my acct to tell me if i have over draft protection with my acct. Pretty lazy. NOT the first time i've had bad experience with them. I'm definitely closing my acct there. Don't think their gonna last. And rightfully so!!!! TOO many other banks out here that want my business!!!!!
Frequently asked questions about Northwest Bank
How is Northwest Bank rated?
Northwest Bank has a 3.1 star rating with 13 reviews.
When is Northwest Bank open?
Northwest Bank is closed now. It will open at 9:00 a.m.
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