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Northland Area Federal Credit Union

3.8

About this business

Location details

2170 M-76, West Branch, MI, 48661, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
3.822 reviews
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Jennifer Lynn's profile image
Jennifer Lynn 
on Google
2 weeks ago

The women that work at this branch are regularly miserable and nasty. The customer service is HORRIBLE. If you are unlucky enough to have to go here, know that they will not do anything except thrown their hands up in the air when faced with any kind of problems. They also supposedly arent responsible for the ATM in their parking lot even though it says its one of their machines. My teenage son stopped to put cash into his account only for the atm to not properly read the money and freeze up. When we went inside for assistan... read more

Sarah Rondo's profile image
Sarah Rondo 
on Google
2 weeks ago

Not impressed with the mortgage department! Shutting my debit card off because I am behind causes a big inconvenience which did nothing but cause me to bank else where. Calling me every week while I'm at work to tell me my mortgage is behind is not helping. Shutting my daughters debit card off because I'm secondary on it and my mortgage is behind was completely out of line and a simple sorry is not enough for the inconvenience it caused my daughter. I am now suggesting she bank else where because you can not rely on Northlan... read more

Amy May's profile image
Amy May 
on Google
2 months ago

We opened a savings acct for our Son so he can save up to buy a car next year... 

Vee Kesner's profile image
Vee Kesner 
on Google
3 months ago

This bank is horrible save yourself the hassle of going here I transferred here from another bank and it was a big mistake I had over Four transaction that we're not mine and they only approved one of them I had to close my account now I had no choice people just kept getting money and they were not giving me my money back there's also a 60-day period to have to wait to get your money back which is ridiculous. So now someone got away with the most latest transaction of $82 and they lived in Washington and this bank said that... read more

nick dyer's profile image
nick dyer 
on Google
3 months ago

I’ve been dealing with an issue over the past couple months and I’m just glad to say that Christine from the Northland by Dunhams has been the biggest help and most to ease on trying to solve this issue. Great employee wonderful service skills. 

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Frequently asked questions about Northland Area Federal Credit Union

How is Northland Area Federal Credit Union rated?

Northland Area Federal Credit Union has a 3.8 star rating with 22 reviews. 

When is Northland Area Federal Credit Union open?

Northland Area Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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