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333 H St #5007, Chula Vista, CA, 91910, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 6:00 p.m. | |
| Tue | 8:00 a.m. to 6:00 p.m. | |
| Wed | 8:00 a.m. to 6:00 p.m. | |
| Thu | 8:00 a.m. to 6:00 p.m. | |
| Fri | 8:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 5:00 p.m. | |
| Sun | Closed |
I have no experience using Northernaxcess as a phone carrier, so this review only applies to their phone repair service. For god's sake, please do not send any equipment in for repair! I sent them an Iridium Extreme 9575 (currently a $1400 phone) for repair in June 2025. The phone had developed a microphone problem. Their website advertised a 5-7 business day turnaround on repairs. Suffice to say, weeks went by with absolutely no communication. I inquired a couple of times as to what was happening, and was met with stalling ... read more
It's been over 10 months since I placed my order and they still haven't shipped anything. Tell me what this behavior is called.
Elio
NorthernAxcess replied 23 Oct to a negative review of my wife Mireille … full of excuses but nothing is true or relevant … they simply don’t want to bring up the effort to file a claim towards FedEx , who has recognized the loss. Frustrating, because FedEx is ready to compensate but will only accept a claim from the vendor who shipped with FedEx.
NorthernAxcess Satellite Communications has a 4.8 star rating with 113 reviews.
NorthernAxcess Satellite Communications is open now. It will close at 6:00 p.m.
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