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Northern Rivers Family Services

1.9

About this business

Location details

60 Academy Rd, Albany, NY 12208, Albany, NY, 12208, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
1.927 reviews
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Sarah Stark's profile image
Sarah Stark 
8 months ago

Michelle Marchand is horrible. She’s always condescending, dismissive, and rude. She should not be working with emotionally & mentally vulnerable people. The only reason we stayed with her is because we couldn’t find anyone else that took our insurance . Additionally, my daughter’s clinician sent her a letter stating that they were going to close her case out if she didn’t contact her clinician by a certain date, which is completely fine. The problem is that nowhere in the letter did it state that if she was closed out of th... read more

Joanne Nicpon's profile image
Joanne Nicpon 
9 months ago

It sounds like the staff needs the therapy more than their clients. 

Samantha Stanley's profile image
Samantha Stanley 
a year ago

This place sucks! I have waited 2 years to get a therapist. when i got in it was a night mare. no privacy!!! all my information was told . very uncomfortable. never ever going back to a therapist. Coming from a now pre adult that has been “treated” here! 

BEES SO MANY BEES AAHHH BEES's profile image
BEES SO MANY BEES AAHHH BEES 
a year ago
Ashlley Lopez's profile image
Ashlley Lopez 
a year ago

It’s disgusting to read these reviews and quite honestly sad that NO ONE IS PROTECTING OUR CHILDREN. NYS government fund these agencies and do not realize there is neglect, abuse, and mistreatment of children. I’m disappointed with these community facilities that are suppose to help children but instead neglect, abuse, and manipulation children/families in need. 

Frequently asked questions about Northern Rivers Family Services

How is Northern Rivers Family Services rated?

Northern Rivers Family Services has a 1.9 star rating with 27 reviews. 

When is Northern Rivers Family Services open?

Northern Rivers Family Services is closed now. It will open tomorrow at 9:00 a.m. 

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