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North Marin Water District
- Water Suppliers
- Novato, CA
About this business
The North Marin Water District serves a suburban population of 56,000 people situated in and about the city of Novato, which is located in a warm inland coastal valley of Marin County, Calif., and several small improvement districts in the West Marin area near the coast. The district s mission statement is to provide an adequate supply of safe, reliable and high-quality water and deliver reliable and continuous sewer service to customers at a reasonable cost consistent with good conservation practices and minimum environment... read more
Location details
999 Rush Creek Pl, Novato, CA, 94945, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 5:00 p.m. | |
| Tue | 8:00 a.m. to 5:00 p.m. | |
| Wed | 8:00 a.m. to 5:00 p.m. | |
| Thu | 8:00 a.m. to 5:00 p.m. | |
| Fri | 8:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
This week the recycle pick up truck dropped the xan, hard, on top of our hedge and broke a good third of it, leaving a big hole and a mess. No apologie or note. I called to lodge my complaint. After reading other reviews, I didn't expect what happened next. The customer svc officer, Chris I think, took my story down, and about an hour later a Recology truck pull up and took all the broken debris away, as I had requested! While unhappy about the damage, this end of the debacle was handled to perfection!
I've been a homeowner for 30 years and have worked with various utilities in different parts of the country. I just moved here in February and signed up for Autopay. They just changed the system so if the customer wanted to continue with the service, they must sign up again. I have signed up several times before and after the installation of the new pay system. It failed again and I received a past due notice. I have little confidence in the system so I will continue checking. The customer service person I called to talk to ... read more
Too many money grabs. They have a Pension Liability issue which the rate payer is responsible for. Every time rate payers conserve water NMWD raises the rates. Huge money grab for building a second unit to provide affordable housing for an elderly parent. The one good thing is, the employees are nice, but the financially flogging needs to stop!
Frequently asked questions about North Marin Water District
How is North Marin Water District rated?
North Marin Water District has a 3.7 star rating with 16 reviews.
When is North Marin Water District open?
North Marin Water District is closed now. It will open tomorrow at 8:00 a.m.
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