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North Fayette County Municipal Authority

1.9

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Location details

1634 University Dr, Dunbar, PA, 15431, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 4:30 p.m.
Tue8:00 a.m. to 4:30 p.m.
Wed8:00 a.m. to 4:30 p.m.
Thu8:00 a.m. to 4:30 p.m.
Fri8:00 a.m. to 4:30 p.m.
SatClosed
SunClosed
1.941 reviews
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Gloria Shamsi's profile image
Gloria Shamsi 
4 months ago

The lady at NFCMA was so helpful and friendly. I had been using double the water that I had always used and called to have main line turned off to replace inside main shutoff valve. She advised me how to check the toilet for leaking slowly. I did and it was. Just a trickle right down the drain, but continuous. Didn't need to shut off the main, and just shut off the toilet until we replace it. SO HELPFUL. 

Jesse Hozempa's profile image
Jesse Hozempa 
6 months ago

They shut your water off without actually getting in contact with you after only being delinquent on a bill for a month. Then they don't turn you on until the next day after charging you and extra $100 and tell you it's your fault. Would give zero out of five stars if I could. Would choose literally any other water company if I could. 

Becky Becky's profile image
Becky Becky 
5 months ago

New online bill pay is a total mess. Hard to get to correct website location. Then couldn't add my new bank account's debit card or even account numbers to pay by e-check. Very difficult to actually make your payment. Add'l fees to pay anyway you choose (check, debit, credit card,etc.) It's a racket. 

Jennifer S's profile image
Jennifer S 
6 months ago

Seems like it's an ongoing issue with the administration. They're talking over people, not listening, transferring them or hanging up. It is still going on today. Clearly the top administration needs to take a look at this and fix it. Your staff is extremely unprofessional, non-caring and downright ignorant. People would not take time out of their day to write a review if it wasn't this bad. It's a shame when a public service company disregards the county they're supposed to serve. Do better. 

Alexis Allen's profile image
Alexis Allen 
a year ago

Terrible customer service. Talked to a woman named Leslie who clearly didn’t understand what was going on with the account. I asked to be transferred and she kept talking over me, and disconnected me, while I was taking. When I called back, she STILL didn’t want to transfer me. I asked 3-4 times to be transferred before she stopped talking over me and actually let me speak to someone. I don’t understand how our utility companies can employ people that are that incompetent, impatient, and honestly heartless. Being a barrier b... read more

Frequently asked questions about North Fayette County Municipal Authority

How is North Fayette County Municipal Authority rated?

North Fayette County Municipal Authority has a 1.9 star rating with 41 reviews. 

When is North Fayette County Municipal Authority open?

North Fayette County Municipal Authority is closed now. It will open tomorrow at 8:00 a.m. 

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