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Norbu Urban Retreat
- Wellness
- Cremorne, VIC
About this business
Richmond’s wellness centre
Location details
30 Swan Street, Cremorne, VIC, 3121, Australia
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 11:00 a.m. to 8:00 p.m. | |
| Tue | 11:00 a.m. to 8:00 p.m. | |
| Wed | 11:00 a.m. to 8:00 p.m. | |
| Thu | 11:00 a.m. to 8:00 p.m. | |
| Fri | 11:00 a.m. to 8:00 p.m. | |
| Sat | 10:00 a.m. to 6:00 p.m. | |
| Sun | 10:00 a.m. to 6:00 p.m. |
Absolutely magical experience. From the moment I walked in, Di’s warmth and charisma made me feel completely at ease. The massage was intuitive and deeply restorative, it felt like she could read exactly what my body needed. One of the best I’ve ever had! Combined with the sauna, I left feeling lighter, looser, and so much more aligned. You can tell Di pours her heart into her work. She’s a true healer- skilled, generous, and sincerely caring. Can’t recommend her and her space enough!
I absolutely love Norbu and have been a loyal client for over 10 years. The new space in Cremorne is lovely, welcoming and unique which I really appreciate. The owner Di is very generous with her time and services and the passes are really well priced. She always goes above and beyond to make sure you have a good experience and get value for money. I really love how the multiple sauna package comes with a free half hour massage. I have been using the infrared sauna Sweaty Betty for many years and it always makes me feel f... read more
My massage booking was cancelled by Di last minute (by a message on whatsapp) and I was told that Norbu have been closed... I have been trying to get in touch many times through whatsapp and also email to receive a refund for my voucher and have been ignored. I have found communication with Norbu to be very poor and unprofessional.
I’m not one to normally post but my experience trying to book a massage was laughable and this honestly seems like a last resort. I initially booked a massage last December through class pass and turned up to find out that it had been double booked. I was completely understanding as I know this can happen with different booking systems. The owner helped me rebook for a few days later and added a sauna session to my massage which I appreciated. A few days later I turned up, rang the bell to make it clear I had arrived and w... read more
I don’t know. I haven’t received the service, from the previous reviews I believe it’s good. However, however my experience was bad. I arrived 1640 for my 1645 appointment which they confirmed the day prior ( the original booking was 1615 and they emailed me to postpone it which I said ok). They did say that the door will remain locked until 1645 which I’m fine to wait 5 mins. But I called them 4 times and no one answered, I have to leave at 1707, waiting in the cold for nearly half hour is just too much!! Also I ubered her... read more
Frequently asked questions about Norbu Urban Retreat
How is Norbu Urban Retreat rated?
Norbu Urban Retreat has a 4.7 star rating with 104 reviews.
When is Norbu Urban Retreat open?
Norbu Urban Retreat is open now. It will close at 8:00 p.m.
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