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Newrez LLC
- Finance
- Chesterfield, MO
About this business
Location details
100 Chesterfield Pkwy W 2nd Floor, Chesterfield, MO, 63005, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to 10:00 p.m. | |
| Tue | 8:00 a.m. to 10:00 p.m. | |
| Wed | 8:00 a.m. to 10:00 p.m. | |
| Thu | 8:00 a.m. to 10:00 p.m. | |
| Fri | 8:00 a.m. to 10:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I closed on my home Aug 14th then 1 month later my loan was sold to New Rez! I sold my last house when shellpoint became NewRez! I am a 50 percent disabled veteran and needed my tax paper updated to reflect that! In the state of Illinois we receive homestead exemption for veterans with disabilities. I closed without it been added to my account but went too the court house and received all my approved paperwork to submit to them! The supervisor l spoke with was so rude l hung up! I now understand why their reviews are the way... read more
Worst mortgage company I've ever dealt with. Anytime you call in to discuss your escrow or mortgage, they start the call off by telling you they're bill collectors and treat you like you're some deliquent that hasn't paid your bills even though you've never once had a late payment. When you ask what is wrong with your escrow account, there are no answers. The lady literally told me it wasn't their job to pay my taxes and insurance...even though it literally IS their job because it's all in escrow. We had absolutely no issues... read more
Horrible company. I ended up stuck with this company because of an error by a mortgage servicer prior and they have compiled the errors never correcting any.I've been improperly charged, overcharged, mischarged and ignored. They are now currently trying to raise my payment because they have never corrected my escrow, where there is a major error there are months of payments not even applied to my mortgage loan from prior servicers that were never transferred and they refuse to add them. Fraud occurred early on in my mortgage... read more
Horrible company. I ended up stuck with this company because of an error by a mortgage servicer prior and they have compiled the errors never correcting any.I've been improperly charged, overcharged, mischarged and ignored. They are now currently trying to raise my payment because they have never corrected my escrow, where there is a major error there are months of payments not even applied to my mortgage loan from prior servicers that were never transferred and they refuse to add them. Fraud occurred early on in my mortgage... read more
Love being charged 30.00 per for a person to cone by and take pictures from the road of my house. These companies make more then I could imagine and they have the home owner pay this. Then I refused to may it, I had to pay it to make extra payments on my principal. Corporate nonsense. Like you going to start charging the customer to call in and ask a question as well??. Oh and not to mention when you talk to a real person, the recite the " we are a debt collector and this is an attempt to collect a debt" speal. Makes me feel... read more
Frequently asked questions about Newrez LLC
How is Newrez LLC rated?
Newrez LLC has a 1.3 star rating with 82 reviews.
When is Newrez LLC open?
Newrez LLC is closed now. It will open on Monday at 8:00 a.m.
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