This profile has not been claimed by the business owner or representative.
to update business information, get appointment requests, engage visitors with web chat, and more!
Newbury Court
- Retirement Homes
- West Concord, MA
About this business
Location details
100 Newbury Court, West Concord, MA, 01742, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:30 a.m. to 5:30 p.m. | |
| Tue | 9:30 a.m. to 5:30 p.m. | |
| Wed | 9:30 a.m. to 5:30 p.m. | |
| Thu | 9:30 a.m. to 5:30 p.m. | |
| Fri | 9:30 a.m. to 5:30 p.m. | |
| Sat | Closed | |
| Sun | Closed |
The person who answers the phone is Jessie. She is VERY RUDE and will just transfer you to any department just to get you off her line. VERY unprofessional. I had a simple question about the facility and she just brushed me off. I called THREE times and each time she was rude and did not let me get out a full sentence before transferring to the WRONG department AGAIN. I FOUND ANOTHER FACILITY.
Sue from the office was unsympathetic and had a negative attitude when dealing with us. Negative experience with being discharged on a Friday with no services set up for the weekend. Sues solution landed all on my shoulders to take care of my mother. Ultimately, my mother ended up back at thw hospital on sunday. Thanks for nothing, sue!
Patsy and I are coming up on first year at Newbury Court, and the quality of life here assures us that we made the right decision. First, the very warm welcome that we have received from the other residents has been tremendous. When our apartment was ready for us to move in I sent Chris Sintros an email recommending that the entire marketing staff be nominated to receive the Edward W. Deming Award for quality and excellence. Total quality management and communication with all of the residents is a cornerstone of the organiza... read more
Work
A delicious lunch and lovely setting, with a very interesting and helpful seminar about the potential to make changes to health by changing foods and eating habits. We plan to follow up on some of the suggestions presented. thanks, Newbury Court, for hosting this event!
Frequently asked questions about Newbury Court
How is Newbury Court rated?
Newbury Court has a 4.5 star rating with 42 reviews.
When is Newbury Court open?
Newbury Court is open now. It will close at 5:30 p.m.
Need help? Contact us.
Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com