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Newair

4.9

About this business

Location details

6600 Katella Ave Floor 1, Cypress, CA, 90630, United States

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WeekdayScheduleStatus
Mon8:00 a.m. to 5:00 p.m.
Tue8:00 a.m. to 5:00 p.m.
Wed8:00 a.m. to 5:00 p.m.
Thu8:00 a.m. to 5:00 p.m.
Fri8:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
4.96,466 reviews
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Jonathan Mar's profile image
Jonathan Mar 
a month ago

Fantastic Customer Service Support Ms. Ionie Castro has my vote for “Employee of Month”. She has the Best customer service skills that NewAir has. She is very knowledgeable, helpful and professional. She took her time to explain step by step in returning my wine cooler. She followed through by sending me emails and made sure all steps were correct for a return. Ms. Ionie Castro, please keep up the good work. Your sincerity and helpfulness will go a long way. Thanks you Jonathan M 

Luca Pignata's profile image
Luca Pignata 
a month ago

Ionie was wonderful! She helped me to understand the issue and expedited the process for the replacement part. I received it today. Thank you Lucs 

Kevin Tlatenchi's profile image
Kevin Tlatenchi 
a month ago

Amazing! great products and even better customer service! Thanks again Fern, with quick resolution and even better help. 

Charles Homolka's profile image
Charles Homolka 
a month ago

Ionie did another great job helping me identify the bad components in my NewAir wine cooler. Her attentive response and thoughtful consideration was well appreciated. She even offered to provide installation instructions for the replacement parts. Thanks again, Chuck Homolka 

Carrie Jo Stoneman-Vanderlaan's profile image
Carrie Jo Stoneman-Vanderlaan 
a month ago

I took over a luxury apartment community that had ordered a great built in icemaker for our clubhouse resident kitchen but the handle was missing. The customer service representative, Laurelle, I worked with assisted me with ordering the replacement handle and I received in just a matter of days. What great customer service! Thank you! 

Frequently asked questions about Newair

How is Newair rated?

Newair has a 4.9 star rating with 6,466 reviews. 

When is Newair open?

Newair is closed now. It will open at 8:00 a.m. 

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