New York Couch Doctor

Jenna S. Killian 

on Google

a month ago

I reached out to the NY couch doctor to disassemble and reassemble my new couch because it didn’t fit into my building elevator. The guy quoted me $450-$850, I was in a bind, so I booked them thinking max I would pay was $850. I was happy with how quickly they arrived and the positive attitudes of the team members. The team worked quickly (complete in 2 hrs) and executed perfectly. But then their boss said it would cost $1000! Citing gas and transportation costs, etc etc. pretty sure his workers took the subway to here… and ... read more

Andrea Franco 

on Google

3 months ago

DON’ T USE THIS SERVICE PROVIDER — WORST EXPERIENCE EVER. THEY DESERVE 0 STARS. This was by far the worst experience I've ever had with a service provider. Couch Dr. New York took over two months to return my barstools, despite originally saying the repairs would take just two weeks. They were nearly impossible to reach—ignoring calls and texts for days or even weeks. Multiple times they said they would deliver the furniture and never showed up, only to reschedule and then not show up again. When I finally got my furniture b... read more

Lindsey Volpintesta 

on Google

4 months ago

I had a couch delivered and unfortunately, the movers were unable to get it up to my apartment due to the tight nature of the staircase. I was recommended to reach out to the NYC Couch Doctor. The couch was sitting blocking the hallway of my apartment complex and I needed to get this resolved ASAP. I should've read the reviews as it feels like a complete scam in retrospect. I called the number and Sal answered the phone, did not introduce himself and had a tone that he was annoyed that I even called. I'm okay with directness... read more

Joshua Knight 

on Google

4 months ago

I’ve gotta say. I feel like the guy ripped me off. Charged me $850 for an hour and a half of work, and half of his time he spent taking apart the body of the couch and putting it back together again when it wasn’t even necessary in the slightest. Did a good job of acting like it was the most complicated thing he’d ever seen, but at the end of the day, he simply removed the fold out bedframe, moved the couch into the house, and replaced the bedframe. For that, he charged me over $400 an hour. Look elsewhere. Did not communica... read more

Colleen D 

on Google

6 months ago

Scam, quoted me $400 then tried to charge $900.