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New York Couch Doctor
- Transportation Services
- Plandome, NY
About this business
Location details
62 South Dr, Plandome, NY, 11030, United States
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DO NOT USE. We got a couch cut in two (with one cut to existing 1 steel bar and 1 wood bar, which they reassembled) and moved up one flight of in unit stairs. Before coming, they quoted us up to $1,250. After seeing the couch in person, they increased the price to $2,250. Fine. After finishing and Googling how much the couch cost, they refused to leave unless we paid $4,750. Four times the original quote!!! Absolutely brazen price gouging. It took two guys two hours and one additional wood piece material. I would not have ag... read more
We accidentally booked this service thinking it was the same excellent one that had gotten our couch into our last apartment. Trust the negative reviews and don’t make the same mistake we did. First of all the guys doing the actual work were excellent and kind, this is about management and customer service. Unlike some unlucky reviewers I’ve seen, our couch is in great shape so no issues there. But the owner/manager Sal is just shameful (and shameless). First of all service began after the very generous 3 hour window provide... read more
Hired the Couch Doctor for our headboard + day bed! We have a VERY tricky staircase and their team made it look effortless! So happy + satisfied with the results. Be sure to check the pics! 🤌🏼 thanks again!
DO NOT USE!!!!!!!! If I could give this place zero stars, I would. These guys are scammers. They show up to your house without you even booking them. They coerce you and then their owner berates you on the phone. They are disgusting, sleazy, dishonest, and unprofessional crooks. Never book with them if you know what’s good for you. They should be reported to the better business bureau.
My furniture was successfully disassembled and then reassembled in my apartment so I am happy about that. However, my estimate for 3 pieces came in at roughly $1,250 to $1,800 and he charged $2,400 (I was not home when the bill was presented to my husband). When I inquired about this after the fact, the Couch Doctor suggested that I did not fully understand what is meant by an estimate. In a conversation with the very well-established company (Ethan Allen) I purchased my furniture from, the East Coast customer service agent ... read more
Frequently asked questions about New York Couch Doctor
How is New York Couch Doctor rated?
New York Couch Doctor has a 2.5 star rating with 64 reviews.
When is New York Couch Doctor open?
New York Couch Doctor is open now. It is open 24/7.
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