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New York Community Bank

3.1

About this business

Location details

761 NJ-33, Hightstown, NJ, 08520, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 4:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.115 reviews
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Stephen's profile image
Stephen 
a month ago

This is the worst bank I have ever conducted business with. Thought I'd give this bank a shot by investing in a CD. When it was close to the maturity date, I realized that, unlike every other bank (it is 2025) they offer no option for external transfer of funds. I was told to send a message to the back office staff using their mail center. It takes them several days to respond the each message and they told that I need to snail mail them my ID and utility bill to get my check. Lol what? Again, 2025. Anyway, had to take 2.5 h... read more

Samuel Eitan Cohen's profile image
Samuel Eitan Cohen 
3 months ago

Exceptional customer service from the top down lead by Elizabeth aka Liz. Her staff raging from Jackie to Sona et all are one of a kind and care about each individual customer and give them the time of day the deserve vs rushing them through the process. In today's day and age, it's a rarity to find such exemplary service!!! 

Jatinder Rai's profile image
Jatinder Rai 
5 months ago

Love this bank staff very friendly and quick service 

Chris Murphy's profile image
Chris Murphy 
a year ago

I have been with this bank and it's affiliated banks for almost 45 years. For over 30 of those years in Staten Island I never encountered any difficulties. Eleven years ago I moved to NJ and went with this sister bank and from the start all I have had was difficulties. TWO times a package of new blank checks were never received and they charged ME for the error. The associates that they have as tellers are not familiar with common banking terms ie " deposit this check as cash " . They are also prone to giving FALSE informati... read more

Bhup Patel's profile image
Bhup Patel 
a year ago

Worse bank after merge with Flagstar bank. No one know what they are doing. 

Frequently asked questions about New York Community Bank

How is New York Community Bank rated?

New York Community Bank has a 3.1 star rating with 15 reviews. 

When is New York Community Bank open?

New York Community Bank is closed now. It will open at 9:00 a.m. 

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