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New York Community Bank

3.6

About this business

Location details

156-39 Cross Bay Blvd, New York, NY, 11414, United States

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WeekdayScheduleStatus
Mon8:30 a.m. to 3:00 p.m.
Tue8:30 a.m. to 3:00 p.m.
Wed8:30 a.m. to 3:00 p.m.
Thu8:30 a.m. to 6:00 p.m.
Fri8:30 a.m. to 7:00 p.m.
Sat8:30 a.m. to 2:00 p.m.
Sun9:00 a.m. to 1:00 p.m.
3.615 reviews
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Olga Erausquin's profile image
Olga Erausquin 
on Google
a year ago
Info EcoGen Power Services's profile image
Info EcoGen Power Services 
on Google
a year ago

I've never experienced such a branch that has made so many mistakes for a business account. It is very upsetting because of their mistakes I was unable to pay my employees in a timely matter. This breaks my heart because of them, employees of mine had to get their payroll late. It was a simple address fix. The checks they ordered me was the wrong address. Then I expressed their mistake and they told me I have to pay 30 dollars to get it fixed. I HAD TO PAY FOR THEIR MISTAKE. Yvette Richards is a wonderful lady, she was very ... read more

Chris Gentile's profile image
Chris Gentile 
on Google
2 years ago

The quality of customer service depends greatly if the person behind the counter feels lazy or not on any given day. Some great people who work there but chances are you’ll get somebody who just doesn’t like doing any work. 

Joseph Indelicato's profile image
Joseph Indelicato 
on Google
2 years ago

Great help. Competent 

Norberto Betancourt's profile image
Norberto Betancourt 
on Google
2 years ago

Camila was the meanest manager at this branch in Howard Beach, I tried to open an account with this bank but Camlia didn't care about the report I got from the Chexsystem and I shown her the letter that I paid in full and she thinks I own other banks money and she said that I had account abuse which is false she keeps declining me to open an account and she denied the chexsystem letter that I paid in full, she doesn't have the rights to do that to a poor customer and I called customer service to make a complaint on the NYCB ... read more

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Frequently asked questions about New York Community Bank

How is New York Community Bank rated?

New York Community Bank has a 3.6 star rating with 15 reviews. 

When is New York Community Bank open?

New York Community Bank is closed now. It will open at 8:30 a.m. 

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