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New Valley Bank & Trust (West Springfield Branch & Drive Up)

4.5

About this business

Location details

333 Elm St, West Springfield, MA, 01089, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 5:00 a.m.
Fri9:00 a.m. to 5:00 a.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
4.58 reviews
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John Minto Jr's profile image
John Minto Jr 
a month ago

The best!!!! Commercial must-have!! 

Sue Horton's profile image
Sue Horton 
8 months ago

Was the best decision I made in switching banks. So helpful, personal and feels like they really care about you not just another number. I love the old fashioned banking experience. I tell everyone that they should go visit and give it a try. Absolutely satisfied with every banking transaction.. 

Jaden Samuels's profile image
Jaden Samuels 
8 months ago
Stephen Cary's profile image
Stephen Cary 
10 months ago

Every time I visit the West Springfield branch I'm immediately welcomed by smiling faces. While most of my New Valley Bank business takes place online, it's always refreshing to conduct business in person in West Springfield! 

Bill Gong's profile image
Bill Gong 
11 months ago

The commercial lender I spoke to over the phone has been interestingly rude, arrogant and consistently dismissive. While speaking about our personal financials, there was an high wrung air of distrust and we felt grilled over every number we put in. This is probably the worst community banking experience I have had in the neighborhood, and small business owners, please look away. You can turn down our business, but you don’t have to be so abrasive. Thanks 

Frequently asked questions about New Valley Bank & Trust (West Springfield Branch & Drive Up)

How is New Valley Bank & Trust (West Springfield Branch & Drive Up) rated?

New Valley Bank & Trust (West Springfield Branch & Drive Up) has a 4.5 star rating with 8 reviews. 

When is New Valley Bank & Trust (West Springfield Branch & Drive Up) open?

New Valley Bank & Trust (West Springfield Branch & Drive Up) is closed now. It will open tomorrow at 9:00 a.m. 

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