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New Start Realty & Moving

4.2

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Location details

13376 W Desert Ln, Surprise, AZ, 85374, United States

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4.2104 reviews
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Ernest Fannin's profile image
Ernest Fannin 
a month ago

ZERO STARS !!! I have relocated multiple times throughout my career, and this was by far the worst moving experience me and my family have ever had. The problems started two days before our scheduled move when we discovered that New Start Relocation had the wrong address despite having all of our information in advance. Then, the night before our move, they informed us that they did not have a driver available to transport our vehicle—even though we had already prepaid for that service. With less than 12 hours notice. We wer... read more

Thea Touchton's profile image
Thea Touchton 
a month ago

If I could give zero stars I would. This company lies- they are not a full service moving company - they are a broker. It is illegal to lie about that by the way. I am out a 1000 when I called them months ago from the beginning to say I am disabled and on a tight budget. They pressured me to move on a day that didn’t work for me on the initial sale saying they were giving me a good discount so I did. I had a horrible flare up as the move got closer and they moved the date so I thought they would be good but they lie about th... read more

Kara Kapinos's profile image
Kara Kapinos 
5 months ago

My husband and I are relocating my MIL from MA to FL. I estimated our needs for furniture and boxes on the high side and we received a good price. The sales rep explained that they used 26 ft box trucks it would be loaded with 2 families only on the truck and would deliver from MA to FL in 4-6 days. I explained that I wanted to avoid the mega liner situation that we experienced with my mother's move 2 years ago due to the uncertainty of delivery dates. Well, low and behold... we got exactly what we did not want. I feel very ... read more

Mia Edwards's profile image
Mia Edwards 
5 months ago

Terrible service, recommend finding a different moving service. 1- I called several times to finalize a quote. Trying to finalize was a nightmare. 2- I had a credit from elite movers that was moved to this company. Once I told them I had a credit, the quote doubled. Terrible service and issues with communication. Now I’m just completely out of my deposit. So frustrating. 

Tanjorie Godwin's profile image
Tanjorie Godwin 
6 months ago

**WARNING**..DON'T USE THIS COMPANY!! Planned out of state move since January 5th when I recieved my 1st quote from Mia, 2nd quote was on February 17th from Micheal and the price increased $3000, moving company shows on February 18th and price increased another $2800 from Mo. Was told delivery would be 20th -21st latest. It is now February 26th and noone can give a return call back from the moving company that New Start used as a contracting moving company. All I keep hearing from New Start now is they have 14 days to delive... read more

Frequently asked questions about New Start Realty & Moving

How is New Start Realty & Moving rated?

New Start Realty & Moving has a 4.2 star rating with 104 reviews. 

When is New Start Realty & Moving open?

New Start Realty & Moving is open now. It is open 24/7. 

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