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1 Nelson Rd, Dudley, Dudley, DY1 2AG, United Kingdom
Get directionsStaff are rude and mangers are just as bad they dont care about the patients in their care either, dont send your loved ones here there is better places than this who actually CARE and are COMPASSIONATE
Quite a belated review here, as my Nan was at Nelson House 2014/2015. But when I think back, I remember the care was very good. From the outside its nothing special compared to some "premium" carehomes that have been built in the area recently, but inside it has a very cosy feel, the staff are caring and always up for a chat despite being very busy. I also visited Nelson house as my friends father Wesley was here for a brief while, and the experience was the same. Very competant staff, and a pleasant environment. From my mem... read more
Basic kind of place but helped my Brother and my family through a difficult period. Staff seem efficient and kind.
What a shambles of a company. The office staff are disgusting, they have no manners and speak to you very abruptly! Complaints are not listened to. Half of the staff are not trained properly,,, Workers are just dragging clients up the bed, no use of slide sheets. Too many clients given to one person at a time. How this company is still looking after vulnerable adults I have no idea!! I would not l...
Nelson House has a 3.5 star rating with 6 reviews.
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