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Neighborhood Credit Union

4.4

About this business

What We Do Unlike traditional banking institutions, our goal is not to make a profit from our customers. As a not-for-profit organization, we are in the business of helping people achieve their short and long-term financial goals for their families. Through unique products and community investment, including college scholarships and financial education, Neighborhood Credit Union helps its North Texas neighbors improve their financial health and well-being. Who We Serve Any person who lives, works or worships in Dallas Cou... read more

Location details

1455 W. Pleasant Run Rd., Lancaster, TX, 75146, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
SatClosed
SunClosed
4.4163 reviews
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Breanna Y.'s profile image
Breanna Y. 
5 years ago

If I could give a be Negative star I would. It seems like every month I have to close out my card because of fraudulent transactions on my account. It’s the banks job to secure our information and if NCU cannot do that then I’m going to change banks. It’s such an inconvenience and also frustrating. Also the atm suck, I always have to insert my card 8 times for the atm to read my chip -__- my experience with this bank has been horrible and I will not be banking with them in the future  

Breanna Y.'s profile image
Breanna Y. 
5 years ago

Poor customer service! I had to close my account due to some fraud charges. After a few days of waiting for a new card I went to the branch to check the status of my card the rep never sent a request for a new one. So now I have to wait 7-10 more days for my card which is a inconvenience 👎🏽 And NCU doesn’t offer a temp card  

Frequently asked questions about Neighborhood Credit Union

How is Neighborhood Credit Union rated?

Neighborhood Credit Union has a 4.4 star rating with 163 reviews. 

When is Neighborhood Credit Union open?

Neighborhood Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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