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NBT Bank

3.6

About this business

NBT Bank offers personal banking, business banking and wealth management services from seven states, including New York, Pennsylvania, Vermont, Massachusetts, New Hampshire, Connecticut and Maine. 

Location details

4879 Jefferson St, Pulaski, NY, 13142, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 4:00 p.m.
Tue9:00 a.m. to 4:00 p.m.
Wed9:00 a.m. to 4:00 p.m.
Thu9:00 a.m. to 4:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 12:00 p.m.
SunClosed
3.617 reviews
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Matthew Macvittie's profile image
Matthew Macvittie 
on Google
2 months ago

Came in to deposit a check from the sale of a home. I’ve been an NBT customer for 12+ years and was told, we don’t know you so we’re placing a one week hold on it. I had called the Oswego branch a day before to confirm and discuss the options of check vs wire transfer and was told the check was the better option with less fees and would be cleared overnight. Only reason I stopped at the Pulaski branch was because the Oswego branch would be closed by the time I could get there. The teller also made a rude remark I don’t appre... read more

Joseph Ramus's profile image
Joseph Ramus 
on Google
6 months ago

I've been a customer of NBT bank for years. I went in today to ask about a laon. I was handed a piece of paper and was told we will get back to you in a day or two. I wasn't even asked if I was a customer. This is no fault of the bank teller,but could it be a little more in personable? Most places would sit you in front of a laon officer and talk about what kind of loan you wanted and gave you some options. (Update 12/26/24 was sent a generic auto response to my concerns. If this doesn't highlight exactly what I was talking ... read more

Leo Sam's profile image
Leo Sam 
on Google
10 months ago

They helped me to open accounts 

Nigel SPAHR's profile image
Nigel SPAHR 
on Google
a year ago

Worst bank for auto loans. Horrible customer service at the bank itself and the automated system is horrible, the app never works this is horrible. Worst customer service experience in my entire life 

Mary McGraw's profile image
Mary McGraw 
on Google
a year ago
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Frequently asked questions about NBT Bank

How is NBT Bank rated?

NBT Bank has a 3.6 star rating with 17 reviews. 

When is NBT Bank open?

NBT Bank is open now. It will close at 4:00 p.m.  

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