N.B.T.

Sue Halman 

on Google

2 months ago

I would like to give Ron in your Vallejo, CA. office and big shout out. His professionalism, kindness, and his dispatching knowledge is over the top excellent. This week he was able to get me to an emergency appointment with a two day notice that no other transportation department would take. This isn’t the first time he has done this. I’ve had a few hiccups with North Bay, but Ron has always communicated with me over the mistakes with a sincere apology. Humboldt County is a hard area to cover because of our somewhat rural a... read more

Wendy Payton 

on Google

9 months ago

I would like to make a suggestion to their transportation service. They need better logistics fleet management such as a Notth Team and a South Team. I had a wound care appt and they're scheduled the same time snd days every week lasting only a half hour. After my appointment I called and my driver was 40 miles away. This isn't the drivers fault. They're doing what dispatch is telling them to do but I would imagine it would Cut down on the wear and tear of the vehicle as well as the cost of gas and the hourly rate of the emp... read more

Lorna Wilson 

on Google

10 months ago

I've missed so appts that I've lost count! Nbt says it's partnership, partnership blames nbt. Bunch of buck passing! I got the conf. Text from nbt so I say it's on them. They have really great drivers, no complaint there. But I'm at the mercy of transportation to get me to WOUND CARE!!! QUIT DROPPING THE BALL