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Navy Federal Credit Union

4.6

About this business

Location details

5139 Waterway Dr, Montclair, VA, 22025, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.644 reviews
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Jason Wells's profile image
Jason Wells 
3 weeks ago

To be a member for over 30 years and coming to that branch for over 15 years. I was treated like a total stranger when I told them I had my wallet was stolen. I ended up transferring my money to my wife because all my official documents, bank statements, checkbook and SSN card weren't good enough. I will be changing banks asap. 

Ron Simmons's profile image
Ron Simmons 
4 months ago
JP Love (HRH Wildflower)'s profile image
JP Love (HRH Wildflower) 
7 months ago

Notary service. Quick, easy and free to NFCU Members. 

Jehad Faraj's profile image
Jehad Faraj 
7 months ago

My experience with Marian who handle my case was smooth and she is a real champ who made the process easy and even better than expected. I was a little anxious because I didn't know what to expect but fortunately I had Marian to save the day. In addition I was in and out in about 20 mins because I had a genuine person who listened and could see I needed help. Hopefully upper management will read this review does something good for her career like a promotion or letter of commendation because she made my life much easier that... read more

N F's profile image
N F 
7 months ago

I am extremely disappointed with the deceptive and opaque practices I’ve experienced at this credit union. Their loan application process lacks transparency, and there is little to no guidance on how to properly dispute inaccurate information when it stems from their decision-making — not the credit reporting agency. When I challenged their basis for denying my application, they insisted the issue was with my credit report. However, my up-to-date credit file shows no such problems. It’s clear that the false information origi... read more

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 4.6 star rating with 44 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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