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Navy Federal Credit Union

3.6

About this business

Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy great rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 350 branches worldwide. Our Members Are the Mission®. Insured by NCUA. 

Location details

7925 Stonewall Shops Square, Gainesville, VA, 20155, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.643 reviews
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Peter Griffin's profile image
Peter Griffin 
on Google
a week ago

I would give it zero Stars if possible. Worst bank in the history. Made multiple tries over 7 months to receive the money from my brother's account. He passed away Dec 2024. Now August of 2025. Still getting the run around. Bank with United Bank. They closed his account and processed the money to me in the same day. Bank anywhere else. 

Gary Sappington's profile image
Gary Sappington 
on Google
2 months ago

A very friendly customer first business. The young lady named Cammi was very helpful with a name change on our account. 

Paula Williams's profile image
Paula Williams 
on Google
2 months ago

The office manager is OUTSTANDING! I wish i remembered her name. I haven’t seen her in a while but hoe she’s still there. She went out of her way to take care of me during a stressful situation created by my car dealership. Without getting assistance, I would have had a REAL problem. 

Maziko Lee's profile image
Maziko Lee 
on Google
2 months ago

Michael was great!!! He was very insightful and patient. He answered all my questions. :) Thank you! 

Earlese LaFrance's profile image
Earlese LaFrance 
on Google
4 months ago

Loved it, LOVE the helpful, thoughtful member service representatives, Yaw, and Cami are always a pleasure to assist me with my banking needs🐟 🐟#FishoutINTL🐟 

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Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.6 star rating with 43 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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