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Navy Federal Credit Union

3.7

About this business

Location details

12510 Bandera Rd #101, Helotes, TX, 78023, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.761 reviews
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Moonshyne Lyte's profile image
Moonshyne Lyte 
3 weeks ago

Started coming here in November 2024. I'm always met with smiles and warm countenances from everyone I come across. Everyone who's helped me has always been so kind. I want to give a special shoutout to Riri. It was a slower day when I first interacted with her and she talked to me for a few extra minutes and her kindness was so heartwarming. I'd been going through a lot and she really helped make my day better. I also want to thank Socorro and Ena. They're both always such a great help as well. Live a good distance from thi... read more

Alex Mandujano's profile image
Alex Mandujano 
a month ago

Socorro is amazing! She and her coworkers are all considerate and helpful. Navy Federal also has the BEST auto finance rate!!!! 

Deja Gamez's profile image
Deja Gamez 
2 months ago

Narissa is genuinely a ray of sunshine! I despise going to the bank, and she somehow made the entire experience amazing. She was incredibly kind, patient, and helpful, and took the time to explain everything clearly without ever making me feel rushed. She turned what is usually a stressful errand into a genuinely pleasant interaction. This location is lucky to have her. 

Anna Conover's profile image
Anna Conover 
2 months ago

Had a great experience at this location! Orlando was incredible, taking the time to answer our questions. He was very knowledgeable and really helped us! 

Philip Edward M.P.A.'s profile image
Philip Edward M.P.A. 
2 months ago

Absolutely trash refinance rates. We make plenty of money and our credit is 750+. They advertise 5.39% but offered us 8.19%. That 2% higher than what we currently have and they know that. Canceling my membership now for wasting my time. They’ll also add a fee for inactivity if you have your membership open with no activity. 

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.7 star rating with 61 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is open now. It will close at 5:00 p.m. 

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