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Navy Federal Credit Union

3.0

About this business

Location details

332 Marshall Dr F, St Robert, MO, 65584, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat8:30 a.m. to 12:30 p.m.
SunClosed
3.077 reviews
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Zachary webster's profile image
Zachary webster 
a month ago

I'm giving a good review for the branch itself. Very good customer service. But Navy Federal as a whole is terrible! I've been banking with Navy Federal for 10 years. I am not even close to happy with the service I get. I bank through another bank now, because Navy Federal is THE WORST AT PROCESSING THINGS. Like refunds or checks. For example refunds... Most banks say takes 3 to 5 business days. Navy Federal will take the full 5-sometimes even 6 or 7 business days to process a $50 refund. The only reason I have this bank any... read more

Katie B's profile image
Katie B 
3 months ago

Need to bring back the old staff. New staff has no smiles and no customer relationship. I watched a man trying to tell a joke and the lady scoffed while looking at him like he was crazy. I remember feeling like family here. Now it feels dull and lifeless. Godbless 

Taki Morgan's profile image
Taki Morgan 
8 months ago
Ben Wetherington's profile image
Ben Wetherington 
8 months ago

Went into Navy Fed in St Robert Missouri requesting an amount lower than $10,000 in cash they inform me that's starting today they could only offer $2,000 in cash. Having a hard time understanding why you have policies (10,000 cash daily)when they can't stick to them. What is the purpose of a bank with no money. 

Clorissa Jones's profile image
Clorissa Jones 
9 months ago

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3 star rating with 77 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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