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Navy Federal Credit Union

4.2

About this business

Location details

2977 Sabre St, Virginia Beach, VA, 23452, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
4.266 reviews
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Zach Manning's profile image
Zach Manning 
2 weeks ago

If you have all day to watch an employee struggle go see agent Michael. He barely knows how to work the system. He had to ask for help twice, for someone that claims he worked for 20 years it was unprofessional, and untimely. Spent over 45 minutes and still didn’t get ever done. Hopefully this gets corrected. 

walter matthias's profile image
walter matthias 
3 weeks ago

Great service and staff is warm and friendly. 

Sandra (Sandy)'s profile image
Sandra (Sandy) 
4 weeks ago

I had a terrible interaction with the Branch Manager. I called the home office to discuss my experience st the branch with no success. The Branch Manager must of realized his lack of professionalism and delivery that he had the individual who was helping me that day, call me the next morning. He felt offering me the cost/delivery fee of the gift card would make everything right. I refused the offer because the cost was not the issue. The issue was that no one could help me order a personalized gift card on the main phone. I ... read more

alisson cartagena's profile image
alisson cartagena 
a month ago

Friendly staff 

Vin's profile image
Vin 
a month ago

Bad customer service at this branch Amanda the rep that I tried to get my dad's estate account setup .Basically accused me of fraud . Will not be using that branch again. 

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 4.2 star rating with 66 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open at 9:00 a.m. 

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