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Navy Federal Credit Union

3.6

About this business

Location details

11270 St Johns Industrial Pkwy S, Jacksonville, FL, 32246, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.688 reviews
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Candace T.'s profile image
Candace T. 
a year ago

Great bank with some really great staff 

Tim B.'s profile image
3 years ago

We have recently moved to area and have used this location 5 or 6 times in the last month, morning hours. Everyone is so friendly and helpful and we are in and out in 5 minutes or less. We have also used the Atm numerous times with never more than 1 person in line. Really like this location! 

Alexander S.'s profile image
Alexander S. 
5 years ago

Great banking and they just remodeled so it looks sparkling new.... and their online banking is the envy of other banks for sure. I miss their free coin sorting machine...it was an extra service that put the icing on the cake. 

Alexander S.'s profile image
Alexander S. 
5 years ago

NFCU is the best banking period. Excellent banking services... highly recommend it. Excellent online banking too. 

T. a. S.'s profile image
6 years ago

STAFF ARE ALWAYS COURTEOUS. ALSO, I AM PHYSICALLY CHALLENGED & THE STAFF EVEN ASSIST ME TO OUR VEHICLE WHEN NECESSARY. 

Susan W.'s profile image
6 years ago

For the most part Navy Federal Credit Union will help American veterans with lowering the interest rate on car loans. Plus: In financing a morgage to get a house. Plus: Even help with providing real estate agents. Plus: Even offer a certificate of deposit . For a higher interest rate. Mostly all the staff are very professional and considerate. However; On Feb 1, 2019 while standing in line. A customer was over heard asking the credit union teller for a copy of his current balance. The out side : ATM machine was not working. ... read more

V B.'s profile image
6 years ago

I have been with NFCU for over 15 years and never been disappointed. They are like family and always willing to answer questions and find answers for you, if they don't know what the answer to your question. The thing I enjoy is they build trust. Once a NFCU member, always a member. I wouldn't go anywhere else. 

Tim H.'s profile image
6 years ago

They deposited the wrong amount on a check I deposited. (Altamonte Springs branch). They quickly took out the overage, but did not reverse it back into my employers account After a gazillion phone calls they still would not make it right. They promised to email, but did not. They promised to call back, but did not. I finally was able to get through to the branch manager Patricia. She was amazing! She got right on it. She followed up and followed through, making sure everything was taken care of. Patricia saved the day! While... read more

Madonna B.'s profile image
Madonna B. 
7 years ago

I have had Navy Federal Credit Union for about 4 years and I wish I had gone to them 20 years ago! They are always professional, get whatever job done, are very helpful, and I always feel better when I go in to the branch! They have a great positive energy about them! Member, MCB 

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.6 star rating with 88 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open at 9:00 a.m. 

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