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Navy Federal Credit Union

3.6

About this business

Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy great rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 350 branches worldwide. Our Members Are the Mission®. Insured by NCUA. 

Location details

2753 E Eastland Center Dr Suite 1106, West Covina, CA, 91791, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.682 reviews
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Les Caz's profile image
Les Caz 
on Google
4 weeks ago

The staff is very kind and helpful. I love they were honest that the wait might take a while but it was only 30min and I expected it to be much longer cause they helped like a good 8 people ahead of me! I got the kindest most informational employee, Alejandra set my account so fast and she was so kind enough to help me apply to a credit line which I got approved thankfully. I never felt like I was asking to much questions and all my questions were answered and she even shared tips and advice for me since I just recently beca... read more

Michael Alman's profile image
Michael Alman 
on Google
a month ago

Miracle workers, a teller, JC, helped me overcome a ton of small hang ups and made it so I could expedite a new purchase. Highly Recommended 

Steve Rubalcava's profile image
Steve Rubalcava 
on Google
3 months ago
carlos rodriguez's profile image
carlos rodriguez 
on Google
4 months ago
Joshua's profile image
Joshua 
on Google
5 months ago

Subject: Complaint Regarding Discriminatory Treatment and Inconsistent Service Dear [Branch Manager/Bank Representative], I am writing to formally express my concerns regarding my recent experience at your West Covina branch. I have been a customer with both a personal and a business account, and I was extremely disappointed with the treatment I received, which has not only affected my confidence in Navy Federal but is also having a significant impact on my business operations. Incident Overview: Discrepancy in Check Hold Po... read more

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Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.6 star rating with 82 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open on Monday at 9:00 a.m. 

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