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Navy Federal Credit Union
- Finance
- Chandler, AZ
About this business
Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy great rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 350 branches worldwide. Our Members Are the Mission®. Insured by NCUA.
Location details
3675 W Chandler Blvd, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
So today my wife visited to cash a check from her new job that was supposed to be direct deposited. She was stressed and didn’t know what to do so I advised her to go to navy federal and see how they can help with this inconvenience. At 4 pm she rushed right over to the branch in Chandler AZ and waited to be seen. When she was seen she was met by a gentleman, handed him the check, and asked if he could help her cash it. The check was from chase and that’s an error on our part, but when he handed it back to her he was rude an... read more
Overkill controls. You provide 2 forms of ID (formal state driver license and united states passport) yet you still have to answer a bunch of security questions as if the person physically there doesn't match their ID's. Did a large deposit and they only release $200 of the total which is ridicules. Always something silly. Changing banks
Usually I have good customer service here but something so weird happened today that I had to write about my experience. It wasn’t a big deal but there was a table today with candy and it looked free and there was no one standing behind it. So on our out out after depositing our money my partner and I grabbed one piece of candy. The lady at the desk a few feet away then yelled at us “you have to listen to me talk about mobile banking if you’re going to take MY candy!” And we were like um okay and were uncomfortable so we jus... read more
Just no customer support for small business owners. Very slow service to do anything with them takes a century. And if you call the line for help the ai bot won’t understand anything you’re saying and hang up on you.
If you own a business DO NOT BANK HERE! They have no in person representatives to help you and 90% of the time their business phone line does not work. And their daily limit resets every 72 hours so if you have to buy an AC unit like we have too, you have to go inside and hope there isn’t a long wait to get your limit increased. If you call the business line to increase your limit it takes 24-48 hrs to increase. So if you don’t like to have access to all of your money bank here. We can’t even withdrawal our account to start ... read more
Frequently asked questions about Navy Federal Credit Union
How is Navy Federal Credit Union rated?
Navy Federal Credit Union has a 3.8 star rating with 104 reviews.
When is Navy Federal Credit Union open?
Navy Federal Credit Union is closed now. It will open at 9:00 a.m.
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