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Navy Federal Credit Union
- Finance
- Chandler, AZ
About this business
Navy Federal Credit Union proudly serves the armed forces, DoD, veterans and their families. Enjoy great rates, discounts and award-winning 24/7 member service. Join a credit union that supports the military and understands what it means to serve by visiting the Navy Federal website, or one of our 350 branches worldwide. Our Members Are the Mission®. Insured by NCUA.
Location details
3675 W Chandler Blvd, Chandler, AZ, 85226, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 5:00 p.m. | |
| Tue | 9:00 a.m. to 5:00 p.m. | |
| Wed | 9:00 a.m. to 5:00 p.m. | |
| Thu | 9:00 a.m. to 5:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | 9:00 a.m. to 2:00 p.m. | |
| Sun | Closed |
I have lost all respect for this establishment after what they did to me. NFCU has a program if you no longer can afford or want your vehicle. You must first get a repair estimate and second have a buyer submit an offer. Afters NFCU sends you an approval letter to give to the Buyer. The buyer has 14 days to pay,in return NFCU will release the the title and start your zero percent interest for the balance if any without any credit check. Long story short, after I sent the dealership the approval ,I had a family emergency. I l... read more
So today my wife visited to cash a check from her new job that was supposed to be direct deposited. She was stressed and didn’t know what to do so I advised her to go to navy federal and see how they can help with this inconvenience. At 4 pm she rushed right over to the branch in Chandler AZ and waited to be seen. When she was seen she was met by a gentleman, handed him the check, and asked if he could help her cash it. The check was from chase and that’s an error on our part, but when he handed it back to her he was rude an... read more
Overkill controls. You provide 2 forms of ID (formal state driver license and united states passport) yet you still have to answer a bunch of security questions as if the person physically there doesn't match their ID's. Did a large deposit and they only release $200 of the total which is ridicules. Always something silly. Changing banks
Usually I have good customer service here but something so weird happened today that I had to write about my experience. It wasn’t a big deal but there was a table today with candy and it looked free and there was no one standing behind it. So on our out out after depositing our money my partner and I grabbed one piece of candy. The lady at the desk a few feet away then yelled at us “you have to listen to me talk about mobile banking if you’re going to take MY candy!” And we were like um okay and were uncomfortable so we jus... read more
Just no customer support for small business owners. Very slow service to do anything with them takes a century. And if you call the line for help the ai bot won’t understand anything you’re saying and hang up on you.
Frequently asked questions about Navy Federal Credit Union
How is Navy Federal Credit Union rated?
Navy Federal Credit Union has a 3.7 star rating with 105 reviews.
When is Navy Federal Credit Union open?
Navy Federal Credit Union is open now. It will close at 5:00 p.m.
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