Navy Federal Credit Union's cover image
Claim this profile

This profile has not been claimed by the business owner or representative.

Claim this business to update business information, get appointment requests, engage visitors with web chat, and more!

Navy Federal Credit Union

3.8

About this business

Navy Federal Credit Union proudly serves all Army, Marine Corps, Navy, Air Force and Coast Guard, active duty, retired, reserve, National Guard, Military Civilians and their families. We offer amazing loan and savings rates with incomparable service at over 220 worldwide branches -- many on or near military installations. Federally insured. 

Location details

6450 N Desert Blvd #101, Suite 101, El Paso, TX, 79912, United States

Get directions
WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.834 reviews
Select a rating
The Smokey Jane's profile image
The Smokey Jane 
on Google
4 weeks ago

I wish they'd get rid of that AI answering service. It's completely incompetent. I would love to speak to a human being. God forbid you call Navy Federal and you don't have an account with them. Their AI answering service will send you on a wild goose chase and then you'll end up hanging up out of frustration. Navy Federal, we hate your AI answering services! Hire real people!! I would assume the company is making enough money to do that. 

Nicholas Edward's profile image
Nicholas Edward 
on Google
a month ago
Roy Castillo's profile image
Roy Castillo 
on Google
3 months ago

Super friendly service. Very helpful 

Madam Phyre's profile image
Madam Phyre 
on Google
7 months ago

Wendy made my visit the worst experience ever at this branch!!! I called customer service to find out how to fix losing my entire purse on airport/airplane. I was directed to come in branch and they can replace the same day with my temp ID and my ssn. I drove all the way from Las Cruces NM and not only was Wendy RUDE, WRONG, Completely Unprofessional. Very argumentative and non empathetic to my needs or my current crisis. Very poor representation of this company! I’m so disappointed and it took me demanding a supervisor to g... read more

Lor's profile image
Lor 
on Google
7 months ago

Went in for a new card, Wendy was very polite and quick. Spent less than five minutes in and out. 🙂 

View all google reviews

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.8 star rating with 34 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is open now. It will close at 5:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com