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Navy Federal Credit Union

3.8

About this business

Location details

6450 N Desert Blvd #101, Suite 101, El Paso, TX, 79912, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 1:00 p.m.
SunClosed
3.835 reviews
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Alfredo Cardona's profile image
Alfredo Cardona 
a month ago

Had a wonderful experience with an auto loan. Jude was knowledgeable and patient with the mess of a situation that I bought in. If you are able to use Navy Federal for your financial needs I recommend that you always do so....thank you Jude 

The Smokey Jane's profile image
The Smokey Jane 
3 months ago

I wish they'd get rid of that AI answering service. It's completely incompetent. I would love to speak to a human being. God forbid you call Navy Federal and you don't have an account with them. Their AI answering service will send you on a wild goose chase and then you'll end up hanging up out of frustration. Navy Federal, we hate your AI answering services! Hire real people!! I would assume the company is making enough money to do that. 

Nicholas Edward's profile image
Nicholas Edward 
3 months ago
Roy Castillo's profile image
Roy Castillo 
6 months ago

Super friendly service. Very helpful 

Madam Phyre's profile image
Madam Phyre 
10 months ago

Wendy made my visit the worst experience ever at this branch!!! I called customer service to find out how to fix losing my entire purse on airport/airplane. I was directed to come in branch and they can replace the same day with my temp ID and my ssn. I drove all the way from Las Cruces NM and not only was Wendy RUDE, WRONG, Completely Unprofessional. Very argumentative and non empathetic to my needs or my current crisis. Very poor representation of this company! I’m so disappointed and it took me demanding a supervisor to g... read more

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.8 star rating with 35 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open at 9:00 a.m. 

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