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Navy Federal Credit Union

4.3

About this business

Location details

437 Main St, Highland Falls, NY, 10928, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 3:00 p.m.
SunClosed
4.387 reviews
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Tiffany K Dumornay's profile image
Tiffany K Dumornay 
5 years ago

The dispute department is HORRIBLE! The telephone customer service supervisors are HORRIBLE!! They do not listen to the customer nor do they care. The branch representative were trying to be helpful but that is where the buck stops. I went to a co op ATM. NFCU has several locations that you can conduct business transaction on their behalf including deposits. I went to an ATM that NFCU is in partnership with. The ATM had a glitch which caused 2 problems. The ATM did not record... Continue Reading 

Chet Lehmann's profile image
Chet Lehmann 
recommend  Recommended
5 years ago

Very polite and helpful in every respect 

Christopher Simpson's profile image
Christopher Simpson 
recommend  Recommended
8 years ago
Christopher Simpson's profile image
Christopher Simpson 
recommend  Recommended
8 years ago

We wish to comment on our experience with the Highland Falls, NY branch office. From the first visit to open our accounts thru the filing for a pre mortgage loan approval. Then submitting documents after we found our property in San Diego we were always treated in an outstanding manner. Everyone at the branch was always extremely helpful and solicitous of our financial needs. We could name workers individually but this would be unfair. Each and every person we met to open our accounts, get credit cards, or a Mortgage loan wa... read more

Christopher Simpson's profile image
Christopher Simpson 
8 years ago
Dani Raqi's profile image
Dani Raqi 
11 years ago

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 4.3 star rating with 87 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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