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Navy Federal Credit Union

3.3

About this business

Navy Federal Credit Union proudly serves all Army, Marine Corps, Navy, Air Force and Coast Guard, active duty, retired, reserve, National Guard, Military Civilians and their families. We offer amazing loan and savings rates with incomparable service at over 220 worldwide branches -- many on or near military installations. Federally insured. 

Location details

3210 E Central Texas Expy #404, Suite 404, Killeen, TX, 76543, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 6:00 p.m.
Tue9:00 a.m. to 6:00 p.m.
Wed9:00 a.m. to 6:00 p.m.
Thu9:00 a.m. to 6:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.361 reviews
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Yulander Honeycutt Ross's profile image
Yulander Honeycutt Ross 
5 years ago

Awesome! I couldn't have had a better car buying experience. Pre-approval process was so easy. 

Charlene Riggs's profile image
Charlene Riggs 
5 years ago

AWFUL BUSINESS PRACTICES! PLACES HOLDS ON MEMBERS ACCOUNTS WHEN THE 3 GUIDELINES FOR PLACING HOLDS ON ACCOUNTS DID NOT OCCUR! I HAVE AN ADDITIONAL $$$ CREDIT ON TOP OF MY $$$ CREDIT LIMIT! THEY COULD (REGARDLESS IF THEY DECIDE/CHOOSE TO OR NOT) MAKE EXTRA MONEY OFF MY $$$ ADDITIONAL CREDIT! 

Shannon Detro's profile image
Shannon Detro 
6 years ago

the loan officer suggested a loan and didnt know the qualifications for it, then said we didnt have enough equity in our home. we have about 60k and wanted 10k. left my wife on hold almost an hour, the next day transferred her and it hung up on her. customer service isnt very good 

Michelle Jenkins's profile image
Michelle Jenkins 
7 years ago

Great location that is always willing to help and get things done 

Megg Moore's profile image
Megg Moore 
7 years ago

Absolute worst bank to get an auto loan from. They were having issues transferring lean holder names on the title to my car. It was an 8 month fight and they kept threatening me that they were going to change my 4% apr to a 20% because of something I had no control over. Then they finally just send me the title to my car so I can get it fixed in person and I'm now having to pay ANOTHER title fee. I fight with them weekly over this stupid issue. They really need to get their paperwork together and their heads right. Smh worst... read more

Megan Russell's profile image
Megan Russell 
8 years ago

I wish I could give you no stars. Every time my husband or myself come to any branch of this bank we are treated rudely and given no help. It's nice to know when someone has stolen our information we can not trust you to help us deal with us. 

Dineen Lewis's profile image
Dineen Lewis 
9 years ago

This bank used to be the best hands down until I had to call them out on their direct deposit advertisement...they lied and I'm going back to the worse bank there is, First National Bank! 

Jennifer M. Suarez's profile image
Jennifer M. Suarez 
9 years ago

My favorite and only bank! Wonderful service and products! 

Lillian H. Lennon's profile image
Lillian H. Lennon 
10 years ago

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.3 star rating with 61 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open tomorrow at 9:00 a.m. 

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