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Navy Federal Credit Union

3.7

About this business

Navy Federal Credit Union proudly serves all Army, Marine Corps, Navy, Air Force and Coast Guard, active duty, retired, reserve, National Guard, Military Civilians and their families. We offer amazing loan and savings rates with incomparable service at over 220 worldwide branches -- many on or near military installations. Federally insured. 

Location details

303 County St, Portsmouth, VA, 23704, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:30 p.m.
Tue9:00 a.m. to 5:30 p.m.
Wed9:00 a.m. to 5:30 p.m.
Thu9:00 a.m. to 5:30 p.m.
Fri9:00 a.m. to 5:30 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
3.769 reviews
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Kendra Woodburn's profile image
Kendra Woodburn 
5 years ago

I know this COVID-19 situation is hindering a lot of business but to be turned away with an EFS check because “it takes too long for it to be authorized”, now what am I supposed to do? I have just one bank account with them and here I am unable to deposit my check because it will take them 2-3 minutes (go online and authorize ) to authorize a check. 

Shelia Bowman-Parker's profile image
Shelia Bowman-Parker 
7 years ago

Before Friday 8/18/17 I've never had any issues with nfcu. In the drive thru since 5:35. Watched the 2 cars in front of me pull off after no service. The drive thru closes at 6:00. We expected all customers in line at 6:00 would be serviced. Not the case at the branch on Court Street, Portsmouth VA. No one ever came outside or even announced on the call box that the system shuts down at 6:00 and no one could be served after that time. The clerks walked outside as I used the ATM like nothing was wrong. I asked them if it was ... read more

Maria Ford's profile image
Maria Ford 
7 years ago

I have now been with Navy Federal for 10yrs. The customers service is great, and their really quick to help service my needs. 

Marlon Shawn Sykes's profile image
Marlon Shawn Sykes 
11 years ago
Martha Evans's profile image
Martha Evans 
11 years ago

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 3.7 star rating with 69 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open at 9:00 a.m. 

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