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Navy Federal Credit Union

2.9

About this business

Location details

26403 Johnson Rd, Leray Shopping Center, Evans Mills, NY, 13637, United States

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WeekdayScheduleStatus
Mon9:00 a.m. to 5:00 p.m.
Tue9:00 a.m. to 5:00 p.m.
Wed9:00 a.m. to 5:00 p.m.
Thu9:00 a.m. to 5:00 p.m.
Fri9:00 a.m. to 6:00 p.m.
Sat9:00 a.m. to 2:00 p.m.
SunClosed
2.977 reviews
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Hayley S's profile image
Hayley S 
a week ago

The staff here are always so kind and helpful. I especially want to recognize Shaylee. She helped me today with a fraud issue and displayed the utmost kindness and professionalism. Thank you so much Shaylee! 

Kristine Echols's profile image
Kristine Echols 
3 months ago

I am new to Navy Federal (I’m not a young person so I have a ton of experience with banks) and I am definitely not pleased. I have a car loan through them and trying to set up auto pay. There’s only one branch near me and that’s a 30 minute drive. I specifically went in and had them set up the auto pay so that there was no mixup and it was good to go. Well, needless to say it wasn’t good to go. My payment has not been taken out from my external account. I have had to waste so much time on the phone with these people and now ... read more

Sue Leonard's profile image
Sue Leonard 
5 months ago
Patricia Recor's profile image
Patricia Recor 
7 months ago

My experience with NFCU has always been a positive one. The staff I have dealt with are all positive, knowledgeable and very willing to help. 

Lauren Frank's profile image
Lauren Frank 
10 months ago

The customer service at this branch is terrible. Every single time I go here it takes so long. Cheyenne at the front is impossible to work with. She gave me a hard time just depositing a check and couldn’t figure out how to do it. I’ve even waited over 45 minutes to be helped before and ended up leaving instead. They need more staff and to train better. 

Frequently asked questions about Navy Federal Credit Union

How is Navy Federal Credit Union rated?

Navy Federal Credit Union has a 2.9 star rating with 77 reviews. 

When is Navy Federal Credit Union open?

Navy Federal Credit Union is closed now. It will open at 9:00 a.m. 

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