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National Homestore.com, Inc
- Retail
- The Bronx, NY
About this business
Location details
718 E 180th St, The Bronx, NY, 10457, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 4:00 p.m. | |
| Sat | Closed | |
| Sun | 9:00 a.m. to 6:00 p.m. |
They don’t provide instructions online of how to assemble their own products. I called with a product number and was flatly told by the customer service rep that I would need to email my question and they would “bill me for [their] time”…to direct me to a PDF? If you can’t even provide instructions why have an 800 number at all?
Rude and unprofessional. Ordered a bed to Canada shipping was $250. Then got email saying because I was in Canada shipping would be “more”. They did not say how much more. When I inquired as to how much more all they said was “1000 usd”. Refused to provide any quotes confirming that was the price, nor would even respond to my question as to whether that was in addition to the $250 I had already paid, or separate.
These guys will be out of business in a few years I bet. Wanted to charge me "a few hours," at "$150/hr" - e.g. $450+ to look up bed parts (e.g. screw) for a bed they sell and wouldn't tell me the who the manufacturer was either. Crazy town. I am not a "competitor" either as that's easy to see from my profile.
Do not buy from these people. They send you garbage and have garbage customer service
Trying to order a loft bed to see if they’ll work for some dorms. I had to cancel foot note unfortunately. They tried to work with me by saying there could build any size but I had to cancel due to being unsure about the project at this point. They did charge me a processing fee but it is clearly stated at the time of ordering and they do incur cost when the have to process and refund a payment. Overall they where honest and straight up though.
Frequently asked questions about National Homestore.com, Inc
How is National Homestore.com, Inc rated?
National Homestore.com, Inc has a 3.5 star rating with 115 reviews.
When is National Homestore.com, Inc open?
National Homestore.com, Inc is open now. It will close at 6:00 p.m.
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