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5202 Aviation Dr NW, Roanoke, VA, 24012, United States
Get directionsWeekday | Schedule | Status |
---|---|---|
Mon | 7:00 a.m. to 12:30 a.m. | |
Tue | 7:00 a.m. to 12:30 a.m. | |
Wed | 7:00 a.m. to 12:30 a.m. | |
Thu | 7:00 a.m. to 12:30 a.m. | |
Fri | 7:00 a.m. to 12:30 a.m. | |
Sat | 8:00 a.m. to 12:30 a.m. | |
Sun | 8:00 a.m. to 12:30 a.m. |
Je’Vionte was very polite and made sure that we were well taken cared of. I highly recommend their car rentals because of the great customer service.
The vehicle I was provided was not clean and was in need of repairs. I have been a National customer for over 20 years. I am use to vehicles in near new condition. For example, this unit had the key fob taped together because it was ready to fall apart. The vehicle stereo CarPlay system kept failing, a software update was probably needed. This was not acceptable and was a bad representation of National, in my professional opinion.
I am a loyal National Rental Car user and have status. At this location, I experienced car issues and no way to reach Roanoke Airport National desk. I was given a car that had major problem - on my way back to the airport, after less than 48 hours with the car, it broke down on the highway. I could not reach the front desk, so I had to speak to someone from corporate who was located in a different country and who was unfamiliar with the area, which put my safety at risk.
National Car Rental has a 4.1 star rating with 90 reviews.
National Car Rental is closed now. It will open at 7:00 a.m.
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