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12888 S Texas 6 Ste B, Ste B, Sugar Land, TX, 77498, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
No one picks up the phone! Good luck speaking with staff here.
Allows you to make reservations online but it's not actually open to the public so now we're scrambling to find other rental car locations last minute since no one is working here.
Outstanding Service – National Car Rental Saved the Day! After a terrible experience with the company next door canceling my reservation at the last minute, National Car Rental went above and beyond to help me. Special thanks to Del, who provided exceptional customer service and personally drove me to the nearest location to ensure I got a clean, fresh 2025 car. Thanks to their dedication, I was able to salvage part of my plans. The entire experience with National was seamless—from their quick and efficient service to the sm... read more
It is one of the worst national locations. I booked a work rental. At time of return there was no one at the kiosk. They had left a note with a number to call, so I called the number and they asked me to handover the key to someone at the airport desk. I dropped off the keys before the deadline, but they still charged me for extra hours. I called and they said they would refund the money, it’s been a week I didn’t get nothing and now they are not answering the call. I will report this to my company to avoid doing business wi... read more
I have never written a review in my life but had to for this. Genuinely the worst service I have ever encountered across any industry, period. I am Executive Elite status, had a reservation, and was told they did not have a car for me which left me stranded. I did not have a ride back to my hotel. No empathy was expressed whatsoever and the service agent was extremely rude. Thankfully, someone came and returned their rental early which I was told I could take that vehicle. Now, upon trying to extend my rental, I drove to the... read more
National Car Rental has a 2.9 star rating with 41 reviews.
National Car Rental is closed now. It will open tomorrow at 9:00 a.m.
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