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475 Airport Rd, Sault Ste. Marie, ON, P6A 5K6, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 9:00 a.m. to 6:00 p.m. | |
| Tue | 9:00 a.m. to 6:00 p.m. | |
| Wed | 9:00 a.m. to 6:00 p.m. | |
| Thu | 9:00 a.m. to 6:00 p.m. | |
| Fri | 9:00 a.m. to 6:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
My experience with National Car Rental was extremely disappointing from start to finish. When I arrived to pick up my rental vehicle, the gas tank was only half full. I immediately turned around and informed the staff so they could document it. They assured me they added a note to the account. However, when I received my final invoice, I was incorrectly charged for not returning the vehicle with a full tank — even though I returned it with more than half a tank, exactly as I received it. On top of that, during my rental peri... read more
Excellent customer service. Extremely fast pick up process.
This is the second time I have made a reservation to pick up a vehicle at this location, only to arrive and find no staff on site. A sign indicates they are only present for incoming flights, which makes scheduled pickups unreliable at best. I am from Sault Ste. Marie and was relying on this rental to leave the city for a business trip. On a previous visit, I was able to reach customer service, who eventually contacted the location manager and arranged for someone to come after a significant delay. (The person who came did n... read more
Fast and seamless process for checking in/out of the rental car. Reasonable pricing.
Good price. Good car. I liked that snow tires were included. Nice staff. Overall great experience
National Car Rental has a 3.7 star rating with 13 reviews.
National Car Rental is closed now. It will open on Monday at 9:00 a.m.
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