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100 Bowen Loop, Charlottesville, VA, 22911, United States
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 8:00 a.m. to Midnight | |
| Tue | 8:00 a.m. to Midnight | |
| Wed | 8:00 a.m. to Midnight | |
| Thu | 8:00 a.m. to Midnight | |
| Fri | 8:00 a.m. to Midnight | |
| Sat | 8:00 a.m. to Midnight | |
| Sun | 8:00 a.m. to Midnight |
Very polite and pleasant agent at rental counters at pick-up and drop-off. Car was new and very comfortable. I made an error with the drop off location and I was not gouged by the company but instead only charged the one-way daily fee. I was very happy with this experience.
Rented a Wrangler for a quick girls weekend getaway to Atlanta with my daughters and the entire experience was seamless from start to finish! The online booking process was easy, the counter staff was efficient and friendly, and the Jeep was absolutely perfect for our trip. Drop-off was just as smooth with the convenient after-hours option, which made traveling back stress-free. Overall, a great experience — we’ll definitely rent again!
I would say that things have declined since Garrett and Ryan left. There have been minor issues with the pickup and drop-off experiences. Additionally, the change in management is evident in the team's attitude and the condition of the vehicles. I have paused visiting this location unless absolutely necessary. Over the past few quarters, it has dropped from my top choice to merely a "may as well" option.
Shoutout to two individuals specifically, Garrett and Ryan, for consistent pickup and drop-off experiences.
National Car Rental has a 4.2 star rating with 84 reviews.
National Car Rental is open now. It will close tomorrow at 12:00 a.m.
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