National Bank's cover image

This profile has not been claimed by the business owner or representative.

to update business information, get appointment requests, engage visitors with web chat, and more!

National Bank

2.8

About this business

Location details

232 Rideau St, Ottawa, ON, K1N 5Y3, Canada

Get directions
WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 7:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.858 reviews
Select a rating
Jennifer Arh's profile image
Jennifer Arh 
2 months ago

This branch is a disaster. And no, I’m not talking about the drugs, booze, or people camped at the entrance... that’s just the appetizer. Step inside and it gets worse. From the tellers to the so-called financial advisors, every single employee I dealt with radiated rudeness, hostility, and a toxic attitude. The atmosphere is heavy, unwelcoming, and flat-out unprofessional. BNC as a whole might be a solid bank, but this location is a cancer on its reputation. Do yourself a favor: steer clear of this branch at all costs. It w... read more

Gilbert Gabriel's profile image
Gilbert Gabriel 
3 months ago

The worst National bank customer care I have ever seen . So slow and lousy. Worst bank branch 

Philipe Martel's profile image
Philipe Martel 
3 months ago

July 17 2025 @ 15:45 I showed up at the branch per a BNC email saying to finalize my chequing account with one piece of ID. I was met by two young tellers who greeted me with attitude, no hello, no professionalism. One demanded I tell him why I was there, then tried to snatch my phone while I was reading the email aloud. The email was just three sentences long. The second teller jumped in, said it’d take an hour to open the account, so I showed him the email and explained Flinks had timed out and the app failed, so I needed ... read more

Baha Hebrawi's profile image
Baha Hebrawi 
5 months ago
Khaled Saidani's profile image
Khaled Saidani 
6 months ago

Excellent service et Merci pour toute l’équipe. 

Frequently asked questions about National Bank

How is National Bank rated?

National Bank has a 2.8 star rating with 58 reviews. 

When is National Bank open?

National Bank is open now. It will close at 7:00 p.m.  

Need help? Contact us.

Speak with a specialist to learn how you can grow with Birdeye. We are reachable at profiles@birdeye.com