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National Bank

3.6

About this business

Location details

2995 Bd Dagenais O Bureau H, Laval, QC, H7P 1T3, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 8:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
3.634 reviews
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Serge Poppe's profile image
Serge Poppe 
on Google
4 months ago

If I could give it 0 star I would, bad customer service, and lack of professionalism. I needed a certified cheque and after answering all security questions and providing all documents to identify myself I was still treated like a scammer. I understand protocole but I also know when people are rude, the bank teller tought she was Sherlock Holmes and she told me I lived too far from the branch to get the service I was asking for (certified cheque). I went to this branch because it was close to my workpplace and was kindly tol... read more

Martin Barnes's profile image
Martin Barnes 
on Google
6 months ago

aucun retour d appel apres 3 messages, apparement ils n ont pas besoin de moi, j aurais preferer l apprendre autrement! je vais faire affaire avec une autre institution ou ils ont une consideration du service a la clientele....en response au proprietaire: vous me priez de vous contacter, je ne sais pas si vous prenez le temps de lire! mon probleme est de ne pas etre en mesure de vous joindre!! vous avez toute mes informations, au lieu d ecrire un message facile et prefait pour vous refaire un nom, prenez donc ce temps pour m... read more

Thierry Drapeau's profile image
Thierry Drapeau 
on Google
7 months ago

Emile a offert un service efficace et impeccable! Professionnel et personnalisé Très apprécié 

Audrey Colgan's profile image
Audrey Colgan 
on Google
11 months ago

Service clientèle A1! J’ai eu un gros montant d’argent prélevé dans mon compte-chèque par une autre banque qui n’aurait pas dû être prélevé. Même si l’erreur ne provenait pas de la Banque Nationale, j’ai reçu de l’aide rapidement et efficacement! Autant au service à la clientèle via téléphone qu’en succursale. Un gros merci à Émile, en quelques minutes j’ai eu l’impression que mon problème était prit en charge professionnellement et le tout a été réglé en quelques minutes. Nouvelle cliente très satisfaite! 

Mely Al's profile image
Mely Al 
on Google
a year ago

Terrible customer service. I unfortunately had a rebound cheque and now they holding my debit card. The thing is they are now closed the whole weekend and nobody else can unblock it. I can't pay any bills nor buy anything. This is so frustrating, the system really need to be better. 

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Frequently asked questions about National Bank

How is National Bank rated?

National Bank has a 3.6 star rating with 34 reviews. 

When is National Bank open?

National Bank is open now. It will close at 5:00 p.m.  

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