National Bank

Harry Farr 

on Google

3 weeks ago

Came into the branch a week ago to pay off my loan with cash. My loan is still not cleared and payments are still coming out. Sylvia told me it was all settled, the receipt I've been given does not even show then right cash amount I gave the teller. Spoke to someone on the phone who said this will be dealt with and after a few days it has still not been cleared and no funds have been refunded to my account. *Update- Issues have been resolved - This should have been a simple, straight-forward transaction. Got the issue resolv... read more

Manan Amin 

on Google

2 months ago

Be ready to wait, there’s only one attendant to help customers and they even didn’t bother to ask their colleague and help me out 

Al Sutton 

on Google

2 months ago

I was in the process of paying out my mortgage by National Bank. I was having some problems with a National Bank employee who left me disatisfied that all was in order. I dedided to go to a National Bank branch located in downtown Calgary. Was introduced to Banking Advisor Dennis Oseyi. Immediately he was polite and responsive. After some 20 minutes he returned to his office where my wife and I were waiting. He was able to advise us the the situation had been reviewed and some problems were sorted out. We left feeling a whol... read more

Arnold e 

on Google

2 months ago

called probably 20 times all during times they are open and could not ONCE get through to reception. totally useless and I would avoid at all costs. 

K M 

on Google

4 months ago

I would absolutely not consider or recommend National Bank, especially this branch, for any service, whether it's a bank account, credit card, mortgage, or anything else. My opinion is that, although they might argue otherwise, my business was negatively impacted by their incompetence, indifference, unreliability, and unresponsiveness.