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National Bank

3.1

About this business

Location details

780 Baseline Rd, Ottawa, ON, K2C 3V8, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 8:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
Sat10:00 a.m. to 3:00 p.m.
SunClosed
3.187 reviews
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minh phan's profile image
minh phan 
on Google
3 weeks ago

This is the worst business practice I have even known: - Left a 1st message requesting a return call - Bank's voicemail said "your call will be returned by end of day". They never call - Cannot leave a message - Called again 2nd time: cannot even leave a message with info so they can call back. 

Hargor Roberto Ninziza's profile image
Hargor Roberto Ninziza 
on Google
3 months ago
Mei Fong's profile image
Mei Fong 
on Google
3 months ago

My go- to as there’s not that many branches in Ottawa. Today I went there and the atm’s are out of service. Their sign on the door recommends other branches, but they’re not national bank. But hopefully the service resumes tomorrow  

Robin St Martin's profile image
Robin St Martin 
on Google
3 months ago

BRUTAL, it doesn't matter when you come to this branch you will wait an hour or more to see a teller. The tellers are great, it's a lack of staffing and a client base that can't use online banking that is the problem. Unfortunately for me I have to administer an estate account and they will not allow e-banking for estate accounts. Teller only and this branch is wildly under staffed. 

Eric Pearson's profile image
Eric Pearson 
on Google
3 months ago

Had some critical transactions to process an Meghan B. was friendly, efficient, helpful and professional. Could not have asked for better service. Definitely going back there. 

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Frequently asked questions about National Bank

How is National Bank rated?

National Bank has a 3.1 star rating with 87 reviews. 

When is National Bank open?

National Bank is closed now. It will open at 10:00 a.m. 

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