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National Bank

3.8

About this business

Location details

5811 No. 3 Rd, Richmond, BC, V6X 4L7, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 6:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 5:00 p.m.
SatClosed
SunClosed
3.876 reviews
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jeff hutjens's profile image
jeff hutjens 
on Google
a month ago

I dealt by phone with Daniel Kroeker. He easily understood everything despite my communication style that many find difficult. He was helpful and offered clear information and good suggestions. 

thomas ng's profile image
thomas ng 
on Google
2 months ago

Milie is great and smart. She has a good mind set of thinking three steps ahead. Recommanded. 

Sophy Lanoie's profile image
Sophy Lanoie 
on Google
3 months ago

The service is truly poor. I needed to withdraw my money, and they decided to request more verifications without any valid reason. As a result, I couldn’t access my funds and now my money have been blocked for 19 days. I tried to contact them, but they never responded or returned my calls. Not having access to my money has caused me many problems and is preventing me from paying my bills. I am truly disappointed with the way I was treated, and the Montreal branch confirmed that they should not have acted this way. 

Kevin Dupras's profile image
Kevin Dupras 
on Google
3 months ago

"Never go there — worst customer service ever. The manager is completely incompetent. I’ve left two phone messages over the past three days and still haven’t received any response — I’m still waiting for them to call me back. I deposited a bank draft, it was verified, but just because they weren’t sure, they decided to freeze it for another 7 days... The funds have now been frozen for 12 days, and I might end up waiting until the 16th. I’ve never seen anything like this. Never go there!" 

David H's profile image
David H 
on Google
3 months ago

The customer service is excellent. Karol, Nora, and Rose are all very helpful. 

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Frequently asked questions about National Bank

How is National Bank rated?

National Bank has a 3.8 star rating with 76 reviews. 

When is National Bank open?

National Bank is closed now. It will open at 10:00 a.m. 

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