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National Bank
- Finance
- Richmond, BC
About this business
Location details
5811 No. 3 Rd, Richmond, BC, V6X 4L7, Canada
Get directions| Weekday | Schedule | Status |
|---|---|---|
| Mon | 10:00 a.m. to 5:00 p.m. | |
| Tue | 10:00 a.m. to 5:00 p.m. | |
| Wed | 10:00 a.m. to 6:00 p.m. | |
| Thu | 10:00 a.m. to 6:00 p.m. | |
| Fri | 10:00 a.m. to 5:00 p.m. | |
| Sat | Closed | |
| Sun | Closed |
I wanted to open my online banking for my current car loan and tried to do that by calling but somehow call centre people couldn’t help me and told me to visit branch. I did visit the branch but not even a single person tried to help me out they said this is how it will be as u have 2 cars loan running. I mean i know i have 2 cars loan but i wanna see the payment plans to keep myself updated. Where on phone i been told you guys will close and open the loan account then i can see the payment plans online. Sadly no help. Wont ... read more
I dealt by phone with Daniel Kroeker. He easily understood everything despite my communication style that many find difficult. He was helpful and offered clear information and good suggestions.
Milie is great and smart. She has a good mind set of thinking three steps ahead. Recommanded.
The service is truly poor. I needed to withdraw my money, and they decided to request more verifications without any valid reason. As a result, I couldn’t access my funds and now my money have been blocked for 19 days. I tried to contact them, but they never responded or returned my calls. Not having access to my money has caused me many problems and is preventing me from paying my bills. I am truly disappointed with the way I was treated, and the Montreal branch confirmed that they should not have acted this way.
"Never go there — worst customer service ever. The manager is completely incompetent. I’ve left two phone messages over the past three days and still haven’t received any response — I’m still waiting for them to call me back. I deposited a bank draft, it was verified, but just because they weren’t sure, they decided to freeze it for another 7 days... The funds have now been frozen for 12 days, and I might end up waiting until the 16th. I’ve never seen anything like this. Never go there!"
Frequently asked questions about National Bank
How is National Bank rated?
National Bank has a 3.7 star rating with 77 reviews.
When is National Bank open?
National Bank is closed now. It will open at 10:00 a.m.
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