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National Bank

2.8

About this business

Location details

123 James St N, Hamilton, ON, L8R 2K8, Canada

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WeekdayScheduleStatus
Mon10:00 a.m. to 5:00 p.m.
Tue10:00 a.m. to 5:00 p.m.
Wed10:00 a.m. to 5:00 p.m.
Thu10:00 a.m. to 6:00 p.m.
Fri10:00 a.m. to 4:00 p.m.
SatClosed
SunClosed
2.853 reviews
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Stephen Jackson's profile image
Stephen Jackson 
6 months ago

A crooked finance company is ripping me off with interest that that near totals the price of my car. I asked the national bank if they would loan me the money to buy the bad loan out. I have a perfect record through their bank proving I can make the $420 a month payments for 2 yrs but they refuse 🤬 

Minjung Hwangbo's profile image
Minjung Hwangbo 
6 months ago

I was assisted by Michael Morra and he was nothing but helpful in getting my issues resolved. All things were addressed promptly and he was helpful with every step and questions. Quite happy with my experience and the account features with NB.! 

Don Cummings's profile image
Don Cummings 
7 months ago

OMG, no wonder they have such a low rating, does anyone check who they let answer their phone? Rude doesn't begin to describe it 

Hazel B's profile image
Hazel B 
7 months ago

This is by far the worst bank I've ever had to deal with. It took me 3 days of constant calling, hours of being on hold to actually speak to a live person. I have a car loan and the dealership said that I am able to make extra payments if I add the bank as a payee on my own bank. Well according to the customer representative I was able to speak with on the thirs day of me trying to reach them, I am unable to do that since the loan is not a bill. I can physically go to a nearest branch which are either in Kitchener or Hamilto... read more

Amar Singh's profile image
Amar Singh 
9 months ago

I am writing this review to warn the community about my experience with National Bank – Hamilton Downtown. This has been, without question, the worst customer service experience I have ever had with any bank. Before opening an account with National Bank—especially at the downtown Hamilton location—think not once, not twice, but a hundred times. Their service, time management, and overall handling of customer accounts are shockingly poor. I was repeatedly sent back and forth between the branch and phone customer service. The ... read more

Frequently asked questions about National Bank

How is National Bank rated?

National Bank has a 2.8 star rating with 53 reviews. 

When is National Bank open?

National Bank is closed now. It will open on Monday at 10:00 a.m. 

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